• [6.9.0 RC1 + RC2] Server Hung up | Network unreachable


    DarkMan83
    • Urgent

    Hey guys,

    lately i had two Unraid-Server hung ups...

    First time it was in RC1 and second time just now.

    I was noch able to recover from this Problem and had to Hard-Reset the machine.

     

    Symptoms:

    WebGui was somewhat freezing.

    Through console no more htop could be executed.

    I was able to look start top, for ~10 secs before host wasn't reachable.

    Ther was a kworker task, powersave_event or somtehing, that was taking up 100% CPU.

    As i wrote above, than the host could not be reached anymore.

    Therfore i was not able to get any Diagnostics.

     

    But since RC1 i'm seeing an ACPI Warning in the protocol, that wasn't there on the last Beta.

     

    Quote

    Dec 20 22:06:41 TheBeast kernel: ACPI Warning: \_SB.PCI1.PT3A.SLT0._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20200925/nsarguments-61)

     

    Dunno if it's related or anything.

    I'm so sad i wasn't able to get any Diagnostics before the Server Wasn't reachable anymore...

     

    Luckily i was able, because of iLO, to paritally initialize the shutdown, before i had to Hard-Reset.

    The -> Forcing Shutdown stayed for an hour before i Hard-Resetted.

    screen11.thumb.PNG.92aa2bbb42b4e45e8e49cce286f834b5.PNG

     

    I have no clue where the problem does come from. But it clearly started with RC1 for me. No hardware change or anything else before upgrading to RC1 and RC2.

     

    The last time i had to hard reset my btrfs on the Cache drives got damaged, regardless of raid1, i was not able to recover it.

    I don't wanna get filesystem errors again, but it could come in again, if you have to Hard-Reset the Unraid-Server...

     

    Any ideas?

     

    P.S. I double checked all Hardware, but all is working fine

    P.P.S. Event if it won't give any new information, i've attached the diagnostics after server restart

     

    Greetings

    Dark

    thebeast-diagnostics-20201220-2234.zip




    User Feedback

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    The next time it happens I'll plug in a keyboard and monitor right away and try to get a diagnosis...

    Hopefully the console would be responsive.

    Edited by DarkMan83
    Link to comment

    I was not able to get disgnostics, as the server gets unresponsive, because it doesn't finish and stays forever on collecting.(both, webgui + console)

    I could only get the Systemprotocol with repeating Kernel Stacktrace...

    Protocol < NoPaste

    324459491_Screenshot_20201231-152802_MobaxtermSSH.thumb.jpg.6f637c18d4ca1bfc65c76cf33640f14f.jpg

     

    Any ideas?

     

    Greetings

    Dark

    Edited by DarkMan83
    Link to comment


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  • Status Definitions

     

    Open = Under consideration.

     

    Solved = The issue has been resolved.

     

    Solved version = The issue has been resolved in the indicated release version.

     

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    Priority Definitions

     

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