• not offering me the update from 6.9.2


    s_otto
    • Minor

    Unfortunately, you are not offering me the update.

     

    I am currently using stable version 6.9.2. Even though I’m looking for a new update, it says it’s the latest. If I switch to "next" then there is no option either.

     

    gloria-diagnostics-20210825-2124.zip




    User Feedback

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    If the system has no internet connection, it is unable to retrieve information and won't show a new version.

    Did you check your connection is working?

     

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    You should be able to manually install the "next" plugin. Go to Plugins -> Install Plugin, then copy/paste the plugin url from this page:

      

     

     

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    I can actually reproduce this on one of my systems. I'm not sure what the conflict is, but I restarted in Safe Mode and now it is offering me the update.

     

    So please go to Main -> Array Devices, put a checkmark next to "Reboot in safe mode" and then press Reboot

    image.png

     

    When it comes back up you should be able to go to Tools -> Update, switch to the Next branch and press Check for Updates:

    image.png

     

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  • Status Definitions

     

    Open = Under consideration.

     

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