• [6.10]WebUI stopping all the time. Started happening soon as I went to 9.10.


    opentoe
    • Solved Minor

    The webUI shuts itself down several times a day. I have never experienced this before on any version I've used. The shares are still active and can be used. I took a screen shot of the browser window and posted my diags as requested.

     

     

    404 for unraid.png

    sun-diagnostics-20220521-0504.zip




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    UPDATE: When Chrome was not working, I tried Edge and the WebUI came back. To get it back with Chrome I had to shutdown all running processes of Chrome, reload. Once I did that I was able to load up the WebUI. Doesn't see broken, maybe it is a security thing to only allow one instance of the WebUI running?

     

    I also cannot get doublecommander to work properly. I uninstalled it and reinstalled it as well. When I load that a little box comes up ( attached ) and the logs say:

    rdpClientConRecv: g_sck_recv failed(returned 0)
    rdpClientConRecvMsg: error
    rdpClientConCheck: rdpClientConGotData failed
    rdpClientConDisconnect:
    rdpRemoveClientConFromDev: removing clientCon 0x56460155c360
    [2022-05-21 06:20:27] [Connection 3]  Client connection open
    [2022-05-21 06:20:27] [Connection 3]  Opening guacd connection
    [2022-05-21 06:20:27] [Connection 3]  guacd connection open
    [2022-05-21 06:20:27] [Connection 3]  Selecting connection type: rdp
    [2022-05-21 06:20:27] [Connection 3]  Sending opCode: 6.select,3.rdp;
    guacd[481]: INFO:       Creating new client for protocol "rdp"
    guacd[481]: INFO:       Connection ID is "$411779ee-189e-4d2e-92ff-9396c0a9292e"
    [2022-05-21 06:20:27] [Connection 3]  Sending opCode: 4.size,4.2017,13.710?undefined,2.96;
    [2022-05-21 06:20:27] [Connection 3]  Sending opCode: 5.audio,9.audio/L16;
    [2022-05-21 06:20:27] [Connection 3]  Sending opCode: 5.video;
    [2022-05-21 06:20:27] [Connection 3]  Sending opCode: 5.image;
    [2022-05-21 06:20:27] [Connection 3]  Server sent handshake: 4.args,13.VERSION_1_1_0,8.hostname,4.port,6.domain,8.username,8.password,5.width,6.height,3.dpi,15.initial-program,11.color-depth,13.disable-audio,15.enable-printing,12.printer-name,12.enable-drive,10.drive-name,10.drive-path,17.create-drive-path,7.console,13.console-audio,13.server-layout,8.security,11.ignore-cert,12.disable-auth,10.remote-app,14.remote-app-dir,15.remote-app-args,15.static-channels,11.client-name,16.enable-wallpaper,14.enable-theming,21.enable-font-smoothing,23.enable-full-window-drag,26.enable-desktop-composition,22.enable-menu-animations,22.disable-bitmap-caching,25.disable-offscreen-caching,21.disable-glyph-caching,16.preconnection-id,18.preconnection-blob,8.timezone,14.recording-path,14.recording-name,24.recording-exclude-output,23.recording-exclude-mouse,22.recording-include-keys,21.create-recording-path,13.resize-method,18.enable-audio-input,9.read-only,16.gateway-hostname,12.gateway-port,14.gateway-domain,16.gateway-username,16.gateway-password,17.load-balance-info
    [2022-05-21 06:20:27] [Connection 3]  Sending opCode: 7.connect,0.,9.127.0.0.1,4.3389,0.,3.abc,3.abc,4.2017,13.710?undefined,2.96,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,12.en-us-qwerty,3.any,4.true,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.,0.;
    guacd[1537]: INFO:      Security mode: Negotiate (ANY)
    guacd[1537]: INFO:      Resize method: none
    guacd[1537]: INFO:      User "@b3bd3920-a83d-411c-9fcc-131b52399845" joined connection "$411779ee-189e-4d2e-92ff-9396c0a9292e" (1 users now present)
    guacd[1537]: INFO:      Loading keymap "base"
    guacd[1537]: INFO:      Loading keymap "en-us-qwerty"
    rdpClientConGotConnection:
    rdpClientConGotConnection: g_sck_accept ok new_sck 9
    rdpClientConGetConnection: idle_disconnect_timeout set to non-positive value, idle timer turned off
    rdpAddClientConToDev: adding first clientCon 0x56460155c360
    rdpClientConProcessMsgVersion: version 0 0 0 1
    rdpClientConProcessScreenSizeMsg: set width 2016 height 710 bpp 16
    rdpClientConProcessScreenSizeMsg: shmemid 2 shmemptr 0x14fb477ce000
    rdpClientConProcessMsgClientInput: invalidate x 0 y 0 cx 2016 cy 710
    rdpClientConProcessMsgClientInfo:
      got client info bytes 7072
      jpeg support 0
      offscreen support 0
      offscreen size 0
      offscreen entries 0
      client supports glyph cache but server disabled
      client can not do offscreen to offscreen blits
      client can do new(color) cursor
      client can not do multimon
    rdpRRSetRdpOutputs: numCrtcs 1 numOutputs 1 monitorCount 0
    rdpRRSetRdpOutputs: update output 0 left 0 top 0 width 2016 height 710
    rdpRRUpdateOutput:
    rdpLoadLayout: keylayout 0x00000409 variant  display 10
    rdpkeybChangeKeyboardControl:
    rdpkeybChangeKeyboardControl: autoRepeat on
    rdpkeybChangeKeyboardControl:
    rdpkeybChangeKeyboardControl: autoRepeat on
    guacd[1537]: INFO:      Accepted format: 16-bit PCM with 2 channels at 44100 Hz
    guacd[1537]: INFO:      Accepted format: 16-bit PCM with 2 channels at 22050 Hz
    guacd[1537]: INFO:      Connected to RDPDR 1.12 as client 0x609acdd7
    guacd[1537]: INFO:      RDPDR user logged on
    rdpInDeferredRepeatCallback:
    rdpkeybChangeKeyboardControl:
    rdpkeybChangeKeyboardControl: autoRepeat off
    rdpInDeferredRepeatCallback:
    rdpkeybChangeKeyboardControl:
    rdpkeybChangeKeyboardControl: autoRepeat off
    guacd[1537]: INFO:      User "@b3bd3920-a83d-411c-9fcc-131b52399845" disconnected (0 users remain)
    guacd[1537]: INFO:      Last user of connection "$411779ee-189e-4d2e-92ff-9396c0a9292e" disconnected
    [2022-05-21 06:20:58] [Connection 3]  Closing connection with error:  Error: not opened
        at WebSocket.send (/gclient/node_modules/ws/lib/WebSocket.js:218:38)
        at ClientConnection.send (/gclient/node_modules/guacamole-lite/lib/ClientConnection.js:125:24)
        at GuacdClient.sendBufferToWebSocket (/gclient/node_modules/guacamole-lite/lib/GuacdClient.js:172:35)
        at GuacdClient.processReceivedData (/gclient/node_modules/guacamole-lite/lib/GuacdClient.js:163:14)
        at Socket.emit (node:events:527:28)
        at addChunk (node:internal/streams/readable:315:12)
        at readableAddChunk (node:internal/streams/readable:289:9)
        at Socket.Readable.push (node:internal/streams/readable:228:10)
        at TCP.onStreamRead (node:internal/stream_base_commons:190:23)
    [2022-05-21 06:20:58] [Connection 3]  Closing guacd connection
    [2022-05-21 06:20:58] [Connection 3]  Client connection closed
    guacd[1537]: INFO:      Internal RDP client disconnected
    guacd[481]: INFO:       Connection "$411779ee-189e-4d2e-92ff-9396c0a9292e" removed.
    rdpClientConRecv: g_sck_recv failed(returned 0)
    rdpClientConRecvMsg: error
    rdpClientConCheck: rdpClientConGotData failed
    rdpClientConDisconnect:
    rdpRemoveClientConFromDev: removing clientCon 0x56460155c360
    ^A

    718798507_faileddoublecommander.png.3307520fe3778a6dc94ea7e4cd30739c.png

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    All I did was changed over to a new flash device since my original was terribly old. The procedure worked fine. Then I noticed I was able to open as many instances of the WebUI with the same browser. I did nothing else, just started to work as before it always did. I'll mark this solved.

     

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    The issue came back. But is different. I did explain this is another larger thread. Only allowed to open up one instance of the WebUI per browser. If I tried to open up 2 WebUI's with Chrome would get that 404 NGINX error. If I closed all chrome browser windows then tried again, it would load fine. Adding diagnostics in case someone wants to read them. Very weird issue. At least I'm able to access the WebUI. Just have to remember to close all my browser windows first.

     

    sun-diagnostics-20220521-1940.zip

    Link to comment

    Having similar issues, but no 404's. It seems, for me, when there's multiple tabs open and one stays out of focus too long the webui stops loading. like you said above, restarting the browser works to bring it back.

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  • Status Definitions

     

    Open = Under consideration.

     

    Solved = The issue has been resolved.

     

    Solved version = The issue has been resolved in the indicated release version.

     

    Closed = Feedback or opinion better posted on our forum for discussion. Also for reports we cannot reproduce or need more information. In this case just add a comment and we will review it again.

     

    Retest = Please retest in latest release.


    Priority Definitions

     

    Minor = Something not working correctly.

     

    Urgent = Server crash, data loss, or other showstopper.

     

    Annoyance = Doesn't affect functionality but should be fixed.

     

    Other = Announcement or other non-issue.