• 6.6.5 AMD Drivers after 18.9.3 Breaking System


    jareth
    • Closed Minor

    Black Friday I upgraded to an AMD RX 580 and installed 18.9.3 onto a W10 vm.  A few weeks ago I tried to update to 18.12.1 to try and fix an issue, and as soon as Windows tries to assign the drivers, it black screens and freezes the VM.  I was able to downgrade and gave up on upgrading.  I recently tried upgrading to 18.12.2 and I got the same issue.  This time, I thought if I booted into barebone windows (my vm drive is an nvme passed through) and installed the driver, and it worked, I could boot up the VM through unraid and it should work.  It did boot into W10, but once it tried to assign the driver, it froze at a black screen.  I found a few other cases of this when researching solutions, so I thought I'd report it.  

     

    TL:DR - New AMD drivers are crashing W10, through unraid 6.6.5

     

    tower-diagnostics-20181229-2110.zip




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    Reviewing my prior searches I only found - 

    Which is pretty similar to symptoms I am seeing.   I thought I had found more, but was searching "amd rx 580 unraid driver black screen"

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    Any update on this?  It's been a month, and I am experiencing some issues in a game and want to try updating my drivers.  

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    A few days ago, I found myself attempting to try out Unraid on my HP z820 (dual E5-2690 with 128GB, 2x 1TB SSD, 5x 3TB SAS drives, and 3x RX 480 4GB). The USB mapping was an eye opener in order to pass keyboards and mice for 3 separate Windows 10 x64 Pro VM's. After that and mapping which RX 480 was which in the hardware mapping, I was able to get all 3 VM's working. They load the RX 480 driver from Windows 10 Updates, but anytime I attempt to load any AMD drivers, that system will go black and CPU cores will be constantly pegged out. At this time, I have to boot the VM as a VNC VM instead of using the RX 480. This seems to be the only way I can get to a point to use the DDU and uninstall the AMD driver. I have been trial and erroring and working my way backwards from the current release in hopes that I do find something that works with AMD driver features. Even the 18.9.3 drivers caused issues with my setups. 

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    I've spent most of the day trouble shooting this issue and it seems that it is just the graphics driver, as opposed to the audio, and other drivers/utilities in the AMD driver packages.  

     

    One thing I did notice is that when it goes to install the newer drivers, I hear the windows, new device found/installed noise, and then I hear a device disconnected noise and the system (guest) goes unresponsive.  I am not seeing cores being pegged at this time.  

     

    I did however have my host become unresponsive while trying to reboot my W10 X64 Pro guest.  I had to force shutdown the host, which caused issues with some dockers and network settings, which I have since resolved.  I did take a diagnostics once the system came back up after the forced shutdown, but before I noticed network and docker issues.  

     

    Currently I am stuck using 4 month old drivers, which will only get older, and possibly cause issues.  

     

    This issue is getting closer to becoming a show stopper for how I use unraid, and it'd be nice to know that something is being done about this.

     

    I have attached the new diagnostics in case that shines more light.

    tower-diagnostics-20190207-1424.zip

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    Due to the lack of support/response on this five month old issue, albeit only reported two months ago, I have migrated off unRaid for my hybrid VM solution.  

     

    I am very disappointed in the level of support I received for this, which has tarnished my view of unRaid.  

     

    I understand troubleshooting issues, isn't straight forward, and that the architecture unRaid is built on isn't fully designed by the unRaid team, but 1 response in two months is unacceptable.

     

    I am closing this report, as I have exhausted my troubleshooting methods (upgraded to 6.6.6 as well, which I hadn't shared) and have simply abandoned using unRaid for the purpose I intended when I purchased it.

     

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