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  • All shares disappear after a while and reboot is required to bring them back


    anderslyhne
    • Solved

    I am new to Unraid and loving it so far -- except that all shares disappear from time to time (both in the web interface and on the network). After rebooting, everything works again. The bug seems to occur after a certain amount of data has been written to the array. My setup is simple: I have only two devices, I run Sync in a docker, and no VMs.

     

    The first attached diagnostics (1655) is from the array after all shares have disappeared, while the second (1704) is from the array after reboot.

     

    I have experienced this issue with both 6.8.0 and the version that I am currently running 6.8.1.

     

    Any help is greatly appreciated!

    alexandria-diagnostics-20200125-1655.zip alexandria-diagnostics-20200125-1704.zip




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    This looks likely a general support issue, and most likely a hardware problem since different applications are crashing/segfaulting:

    Jan 25 01:26:06 Alexandria kernel: traps: diskload[2804] general protection ip:44bd57 sp:7ffca8fba090 error:0 in bash[424000+b4000]
    Jan 25 01:27:56 Alexandria kernel: traps: shfs[5215] general protection ip:1468584d450c sp:14685567d950 error:0 in libc-2.30.so[1468583e5000+16b000]
    Jan 25 01:28:01 Alexandria kernel: traps: monitor[27445] trap stack segment ip:64e0bd sp:7ffe5e5f5160 error:0 in php[433000+2b4000]
    Jan 25 01:28:01 Alexandria crond[1653]: exit status 135 from user root /usr/local/emhttp/plugins/dynamix/scripts/monitor &> /dev/null
    Jan 25 01:28:01 Alexandria sSMTP[27458]: Creating SSL connection to host
    Jan 25 01:28:01 Alexandria sSMTP[27458]: SSL connection using TLS_AES_256_GCM_SHA384
    Jan 25 01:28:01 Alexandria sSMTP[27458]: Authorization failed (535 5.7.8  https://support.google.com/mail/?p=BadCredentials d26sm3571777lfa.44 - gsmtp)
    Jan 25 01:29:01 Alexandria kernel: monitor[27464]: segfault at 1000eebbc8 ip 000000000066970c sp 00007ffd05f12250 error 4 in php[433000+2b4000]
    Jan 25 01:29:01 Alexandria kernel: Code: 55 48 89 f5 53 48 8b 46 08 48 89 fb 48 85 c0 74 65 0b 43 0c 4c 8b 63 10 48 98 41 8b 1c 84 83 fb ff 74 7b 48 c1 e3 05 4c 01 e3 <48> 3b 6b 18 75 36 48 89 d8 5b 5d 41 5c c3 66 0f 1f 44 00 00 48 8b

    Try running in safe mode to rule out any plugins issues, but like mentioned looks more like a hardware problem, because this doesn't look like an Unraid bug I'm going to downgrade the report for now, it can be changed again later if it turns it is one.

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    Thanks Johnnie, I checked the hardware and discovered errors during a memtest. I removed the faulty RAM sticks, memtested again, and the array is now up and running. Fingers crossed that the issue is solved. Thanks again.

     

     

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