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  • Server crash/unresponsive after several hours

    notadoktor

    By notadoktor

      • Solved Urgent

    I recently upgraded to 6.12.5 from 6.10.3. I'm now experiencing the server becoming unresponsive or crashing (GUI unresponsive, cannot access folders in Windows Explorer, Plex cannot connect to server) after several hours. Syslog attached which covers two crashes (hard reset occurred Dec 5 17:38 and Dec 6 07:25. Thanks!

    tower-diagnostics-20231206-0817.zip syslog.log

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    JorgeB 
    Dec  6 07:25:41 Tower kernel: macvlan_broadcast+0x10a/0x150 [macvlan]
Dec  6 07:25:41 Tower kernel: ? _raw_spin_unlock+0x14/0x29
Dec  6 07:25:41 Tower kernel: macvlan_process_broadcast+0xbc/0x12f [macvlan]

     

    Macvlan call traces will usually end up crashing the server, switching to ipvlan should fix it (Settings -> Docker Settings -> Docker custom network type -> ipvlan (advanced view must be enabled, top right)), then reboot.

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  • Status Definitions

     

    Open = Under consideration.

     

    Solved = The issue has been resolved.

     

    Solved version = The issue has been resolved in the indicated release version.

     

    Closed = Feedback or opinion better posted on our forum for discussion. Also for reports we cannot reproduce or need more information. In this case just add a comment and we will review it again.

     

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    Minor = Something not working correctly.

     

    Urgent = Server crash, data loss, or other showstopper.

     

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