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  • Trial Key Currupts After Installation of Failed Key

    archlinuxusa

    By archlinuxusa

      • Minor

    Hello!

     

    I have a situation where I am using a trial key during my exchange with support to get my key replaced.
    image.png.78bdd182e56994adb944bb418edd6a56.png

     

    You can see that it says "Trial Key Expires in 29 days 6 hours 25 Minutes".

     

    However, when support identified the correct Key install file and I installed it -- there was an issue that required more support.

     

    image.thumb.png.dc5a5ade4f28edd0b766203c82002992.png

     

    Normal behavior for bad keys is shown, all is well except Unraid still acknowledges that I have a trial key active, but refuses to allow me to start the array.

     

    image.png.9b4b95d1b71fffd381b76b11f1aa12a9.png

     

    There should be a way to interactively switch back to the active trial or remove the bad key in situations where the customer is waiting for support but still needs the array to function and has a valid trial key.

     

    Go to reports Stable Releases

    User Feedback

    Recommended Comments

    JorgeB

    You'd need to do that manually, delete or rename the wrong key file, it will be for example plus.key, rename to plus.bak

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