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UNRaid server frequently lost response

  • Urgent

My Unraid server frequently becomes unresponsive, with the hardware fans continuing to run loudly even though access to the Unraid WebUI and Docker services is lost. Additionally, active SSH connections are disrupted, preventing any further login attempts. I have redirected the Unraid syslog to the array appdata, yet each time, I fail to identify any significant information within.

 

On this occasion, the server became unresponsive at 5:57 AM, and I proceeded to reboot it at 8:50 AM:

Apr 10 04:37:02 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 04:38:42 Tower emhttpd: spinning down /dev/sdf
Apr 10 04:38:46 Tower emhttpd: spinning down /dev/sdi
Apr 10 04:39:06 Tower emhttpd: spinning down /dev/sdh
Apr 10 04:47:05 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 04:50:14 Tower emhttpd: read SMART /dev/sdh
Apr 10 04:50:32 Tower emhttpd: read SMART /dev/sdi
Apr 10 04:50:45 Tower emhttpd: read SMART /dev/sdf
Apr 10 04:57:09 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 05:05:58 Tower emhttpd: spinning down /dev/sdh
Apr 10 05:06:00 Tower emhttpd: spinning down /dev/sdf
Apr 10 05:06:03 Tower emhttpd: spinning down /dev/sdi
Apr 10 05:07:13 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 05:17:17 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 05:27:21 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 05:37:25 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 05:47:29 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 05:57:33 Tower apcupsd[4390]: Communications with UPS lost.
Apr 10 08:50:45 Tower file.activity: Starting File Activity
Apr 10 08:50:45 Tower emhttpd: Starting File Activity...
Apr 10 08:50:45 Tower file.activity: File Activity inotify starting
Apr 10 08:50:45 Tower inotifywait[10880]: Setting up watches.  Beware: since -r was given, this may take a while!
Apr 10 08:50:46 Tower rsyslogd: [origin software="rsyslogd" swVersion="8.2102.0" x-pid="10863" x-info="https://www.rsyslog.com"] start
Apr 10 08:50:47 Tower network: reload service: nginx
Apr 10 08:50:47 Tower unassigned.devices: Mounting 'Auto Mount' Devices...
Apr 10 08:50:47 Tower unassigned.devices: Mounting partition 'sda1' at mountpoint '/mnt/disks/EFI'...
Apr 10 08:50:47 Tower unassigned.devices: Mount cmd: /sbin/mount -t 'vfat' -o rw,relatime,nodev,nosuid,iocharset=utf8,umask=000 '/dev/sda1' '/mnt/disks/EFI'
Apr 10 08:50:47 Tower kernel: FAT-fs (sda1): utf8 is not a recommended IO charset for FAT filesystems, files

 

I'm experiencing an issue once or twice daily, How can I further investigate this issue? Could it be related to the SSD cache overheating, or is there another potential cause?

 

I have also made the notification files permanent, and I observed that there were no heating warnings around 5 AM.

image.thumb.png.e34ddd024a6e12269603d5e500c634c8.png

 

tower-diagnostics-20240410-1007.zip

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