[Not sure my transaction went through]

17 minutes ago, SpencerJ said:

Hello,

Did you receive a purchase receipt? If so, please attach and email us at [email protected] and we will get you all settled. 

Hello,

I did not receive a receipt. But I did see it in my pending transactions in both paypal and my bank. And today they are no longer there. I don't want to be charged twice by accident if I attempt another purchase. 

[Not sure my transaction went through]

Good morning, I am not sure if my transaction went through.

-I attempted to purchase a pro license last night and I haven't received any confirmation it was successful. 

-My subscription still says trial and I haven't received a key even though I was able to complete the transaction to purchase the license

 

Thank you for your time