YsarKain

I sent them when I posted the above, in a support ticket

Sorry for not getting back to you on this earlier, I haven't been working on this issue since everything else is working ok. I looked in /var/log/unraid-api/stderr.log and I get: [2023-06-15T06:00:01.841] [21605] [ERROR] [emhttp] Failed loading state file from "/usr/local/emhttp/state/var.ini" with "Value "" is not false/true or no/yes." very similar to what the other guy was getting. But there are a bunch of variables set to "" in /usr/local/emhttp/state/var.ini: localMaster="" WSD_OPT="" WSD2_OPT="" shareUserInclude="" shareUserExclude="" regCheck="" fsProgress="" fsUnmountableMask=""

Updated to the new version of the plugin, no change.

Put the old usb drive back in and I get this: Trying to sign out gives the same error I was getting before (GUID_NOT_RECEIVED / Invalid GUID) logs.gz

Tried replacing the USB key and now I get this. I reinstalled unraid connect before trying this.

I replaced the flash drive a few days ago, and still got the message. A second flash drive, same model/size (Kingston Datatraveller 32GB, purchased at the same time as the current flash drive) worked fine connecting to my servers on my trial install of 6.12. I also found this which may give a little more info:

Still having the same issue. Tried deleting the plugin folder and reinstalling, it let me sign in and said the server was registered, but as soon as I went back to the dashboard the "toLowerCase" issue returned.

I removed the plugin, then deleted the /boot/config/plugins/dynamix.my.servers directory. When I reinstalled the plugin, it had me login and link the server to my account again, but it just went back to giving me the "invalid GUID" and "Cannot read properties of undefined(reading 'toLowerCase')" errors again.

I noticed the i button in the top left corner gives some information about this problem, the GUID is listed as GUID-NOT-RECEIVED (which is why the error is saying my GUID ends in IVED and it's invalid). There doesn't seem to be any way to log out, and it looks like it saves the incomplete or corrupt installation through the uninstall process.

It won't let me sign out there either. Just keeps saying my USB GUID is invalid. I swapped USB sticks, but still getting the same error. Is there a way to delete the plugin config files somewhere? I tried uninstalling and reinstalling the plugin, no help.

Addendum to this.... The Toshiba drive was probably fine, but I RMA'd it anyways since it was under warranty. Hopefully I hear back from Toshiba soon. I continued to have issues and in the syslog I saw one of my Seagate drives was constantly giving "Power-on or Reset" errors. Since I had managed to rebuild one of the drives I was able to try swapping drives around to try to diagnose the problem, and I think I did. Turns out it was a power issue, at least partially related to the power disable "feature" in some newer drives. The other Seagate drives in that enclosure would throw reset errors intermittently after I moved the first one I noticed having an issue, and when I tried swapping over some WD 10TB drives they wouldn't be seen at all. I think the reason it did work silently for so long was that there are three power connections on the five bay enclosure. The three connectors came from a 5-cable SATA power connector, and I had attached a splitter with two 4-cable connectors to it (so 2 ports did not have 3.3v, the third one did). I unplugged one of the splitter connections and plugged in another connector on the original line that was close enough to plug in (with 3.3v) and haven't had a drive reset since. What bugs me is that the opposite should be the case - I should have more issues with more cables that supply 3.3v, not less. The alternative was to attach a sata-to-molex adapter and then a molex-to-sata adapter to that and then another splitter, which makes my skin crawl just to think of it. The last drive is rebuilding now, been solid for a day and a half, and should be finished tomorrow. I have two proper SAS expanders coming, finally decided to splurge, so my Frankenstein's Horror of four four-bay, one five-bay, and one three-bay drive cages, sitting on the floor, powered by a 1kw PSU sitting on top of it's box, hooked to a jumper board, with mini-SAS breakout cables and SATA power cables going every which way, will soon be replaced by two 15-bay, properly contained, towers 😁

I am getting the "Cannot read properties of undefined(reading 'toLowerCase')" error also, and when I try to sign out, I get an error that my USB GUID is invalid. I saw a couple other posts from a month ago saying the plugin would be updated to fix this, but the plugin updated since then and still having this issue. Is my USB actually bad? It is a cheap USB stick 🤷‍♂️

the system became completely unresponsive, so I shut it down. I then removed disk22 completely, leaving the slot open. The missing shares are back, I can access all the shares from the network. Share sizes are correct, and in /mnt all the disks are reporting normally. I have to assume the Toshiba 16TB drive was the culprit, and it was somehow screwing with the rest of the array, even when it was not part of the array, since removing it has returned everything more or less to normal. Rebuild is now causing constant drive activity lights, not intermittent, and the speed is still slow (~30 MB/s) but I have a lot of hashing going on in the background because of the shutdown. Hopefully that will clear up in a few hours and rebuild speed will get back to 60-90 - but even if it doesn't, five days for rebuild is a hell of a lot better than 150.

Another update - rebuild time is now up to 100 days I see the drive activity lights coming on across the board for a few seconds then going back to idle, over and over again. No errors reported on the dashboard. The appdata and domain shares have disappeared from the list. The dockers that I do have turned on seem to be ok except for MariaDB which refuses to start. The log shows I/O errors trying to read/write to /mnt/user/appdata. appdata and domains were both set to cache only. There doesn't appear to be any issue with the cache drives which are set to RAID10. I can access the files through /mnt/nucache no problem. Normally on a rebuild or parity check I'll get 60-90 MB/s and it takes 2-3 days. Now it's going around 2 MB/s. I grabbed the backup file from the database and set it up on a VM on another host, so I don't need to worry about that not working. Some shares are reporting 0 free space while others are showing the 84 TB free on the array. The shares reporting zero are not accessible from my proxmox server (array and isos) None of these shares use the cache except for one named uploads, which seems to be working fine. Array is where I was storing proxmox backups, isos is where I store boot disk images for proxmox (and unraids vms) so this is more of an inconvenience than a problem - except in how it could be a sign of bigger problems.

I put the 14 tb drive that I thought was DOA back in, and it seems to be working now, but there's something screwy going on. The rebuild of disks 10 and 22 is going but very slowly. The appdata share has disappeared from the shares list, but I can see it in the shell at /mnt/user/appdata. When I looked in /mnt disk22 is saying I/O error (screenshot) I've attached a new diag file. Thanks so much for looking at this, I'm going nuts trying to figure out what's going on. The 16TB drive is four months old, well under warranty but it looks like Toshiba's support is absolute crap - I have to send the drive back and then wait for a prepaid visa in the mail. unraid-diagnostics-20230319-1414.zip