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Thomas McCarthy

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  2. recovery of lost key

    Thomas McCarthy posted a topic in Pre-Sales Support
    somewhere around 2 years ago i setup and trailed an unraid server, i also purchased a licence at the time as i was testing the system for a couple of months. since then the usb stick has been formatted multiple time. i have now just tried to setup another server using the same use device, and as it has been previously registered i am unable to start a trail or purchase another licence, and there is no convenient way to recover a key or release the usb device. the only option is to wait on a support email which can take upto 3 business day. i dont have another usb device to use at the moment, is there a way that i can get my usb device to work quickly? as i said im happy to purchase another licence as i cannot find any info in my email or password vault.

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