FrodoTheMagicUnraid

Ah thank you very much, it worked!

Hi all, I just purchased my license key as I do not have access to the internet for a traditional install. I follow the step and get a key file URL, I paste that in the Key file URL part of the web GUI for my unraid machine, but it doesnt seem to work. I saw online, someone had a similar Error (4) issue and they were told to paste the key file URL to the config file Basic.Key file. I tried that too, but no luck. I have attached the diagnostic. Any advice? Thank you! hash-diagnostics-20220323-1846.zip

That is correct, my unraid server has zero internet access. Are you sure I need it to apply the license via an internet connection?

Hey! Thanks for the reply! I do need access to internet to initiate a trial: That is why I would rather buy the license key online at work, but as I mentioned in my OP the payment keeps getting declined because of some sort of non-updated security issue at unraids end. Rather than trying to struggle through getting internet detected on my hacky set-up, can I not just purchase a license key? It seems a lot simpler an option.

Hey there! Thanks for the reply! No I am not able to start an unraid trial, because for my internet I tether my phones data, and my unraid machine cannot detect that internet. I have been unable to make it work via the bridge process. Thats why I am trying to purchase the license key directly so I can do that update work and then transfer the usb to my home pc.

I have been trying to purchase a copy of unraid all day. I cannot do it via the traditional trial method due to broadband in my area being really expensive, so I have to use my phone as a tethered internet source but my unraid machine wont detect the internet that way. I tried bridging my internet on my phone but that didn't seem to work either. So I need to purchase the key and do a manual set-up and hope it works given all the little random technology niggles so far! But whenever I try to purchase a copy of unraid my card gets declined. I have tried multiple times throughout the day. I phoned my bank and they said it was because unraid.net have some sort of non-updated security protocol that is stopping me from buying from unraids end and it was not actually my bank that blcoked it. So they suggested I get in touch to mention that. If you check my posting history, I have been trying to get unraid going since last year but a mixture of hardware issues, internet problems and and now this is stopping me moving forward! Is that something that can be fixed relatively quickly? Otherwise if the good people at unraid wanted to hit me up with a license key in the DMs, it would be much appreciated even if just for me to see if I can get it working as I note there is a no refund policy otherwise 😇! I dont have a paypal account sadly. Thank you!

I am a total noob when it comes to networking and unraid. I am struggling to register my trial key because my unraid machine cannot connect to the internet. I made a post here, but I am thinking the issue is more a DNS setting than a hardware or speed issue. Can anyone offer any advice?

Sorry if this is a stupid question, but does that mean I need a new router? I have a switch I just picked up (https://www.tp-link.com/uk/business-networking/unmanaged-switch/tl-sg105s/), could that be used instead of a router, or do I need both? Or maybe even a new switch too? If I do need a new router/switch, what should I be looking for in terms of speed? Thank you, both!

So I did a bit more digging, I noticed my router had this sim slot, so I popped my SIm in there. I then saw this in my settings... So maybe the issue is actually the router? The router I am using is a TPLink Archer MR200: https://www.tp-link.com/uk/home-networking/3g-4g-router/archer-mr200/ But I am really getting out of my area of expertise now!! Any ideas?

Is there anything you would suggest I do to test this out? If that is the problem is thee any other way for me to do this? I couldnt even pay for a premium account at work and then use the code, because it wont be able to check if its a valid key. Surely I cant be the only person in this boat! Should I maybe make a separate post for the question? I am just really keen to get this up and running this weekend before work kills me again! Thank you again!

Actually, just a thought, the way I connect to the internet is via my mobile and tethering data (regular broadband internet is too expensive for me atm), could this be causing the issue? I have no other issues with my internet connection with this approach.

Hey there! Thank you again for your help! So, I tried a few things. I tried another cable/ports, nothing changed. So, I also tried using a Switch (not sure if this is correct, but I connected a cable from the router to the switch and then one cable from the switch to my regular machine and one cable from the switch to my unraid machine). No luck!! I have attached another diagnostics file, in case you can see something I cannot. hash-diagnostics-20220312-1501.zip

* I just tried reseting my unraid machine, PC, router and cache but for some reason still no luck! Any help would be really appreciated, kind of hoping to get this up and running this weekend if possible TY!

Hey! Thank you again for the reply. So I replaced one cable, and that was the cable going from my router to my unraid macine. I had a cable that was "Cat5e UTP Patch" so used that instead. After I connected it, I refreshed my unraid registration page and nothing had changed. I have attached another diagnostics output. Thanks again! hash-diagnostics-20220310-0229.zip

Actually, just a thouoght, would using a switch instead of a router simplify/fix this? I might be able to get my hands on one today...