Red_Stag

Dear Wody, thank you, I very much appreciate you making the time to respond. I re-read that thread and the language in it carefully and advise that there is nothing in THAT LANGUAGE which causes me to conclude that the ASMedia is an issue. The language does not suggest strongly ENOUGH that there is an issue. Below is the language "6 ports: Asmedia ASM1166 (PCIe 3.0 x4 physical, x2 electrical) * * There have been some reports that some of these need a firmware update for stability and/or PCIe ASPM support, see here for instructions. These exist with both x4 (x2 electrical) and x1 PCIe interface, for some use cases the PCIe x1 may be a good option, i.e., if you don't have larger slots available, though bandwidth will be limited:" I pick up that connections are physical (x4) and electrical (x2) and the firmware issue. Prior to installing the ASMedia PCIe card I updated the firmware. I did not interpret "physical vs electrical" to mean "in all likelihood the physical connections will work fine albeit perhaps a little slow. As regards the electrical connection goes this approach is not recommended and there is a more than reasonable chance that it will result in issues and might well result data loss." Extremely frustrated but thank you for responding Red Stag

Dear All, My unraid PC is experiencing repeated setbacks. A new 8TB HDD lasted 4 months then issued CRC errors. I had it replaced under warranty and the new disk has upon insertion failed a preclear. This HDD no longer even appears in the Unraid GUI, its as though it has been physically disconnected! Seperately from this another HDD, a 4TB currently used for parity, which is less than a year old has given up as well. I did have HDD connectivity issues some months ago and addressed it by replacing the power cables, the data cables and the PCIe card. I would have to be very unlucky to have one of these components fail again within 6 months surely? Dont understand and would appreciate any insights please, the diagnostics file is attached. I dont get it because I read about other Unraid users who talk about up to 10 years of worry free Unraid use. Many thanks Red Stag henderson-diagnostics-20250207-2210.zip

Thank you JorgeB, okay have replaced the data cable as I had a spare new one on hand. I retested and have the same response ie parity drive is offline. Will get new power cable tomorrow and replace that and retest. Kind regards Red_Stag

Dear All, I recently acquired a UPS, CyberPower CP900PFCLCD (VA900, 540W) and attached it to my unRaid server (Dell Optiplex 9020, 255Watt). We are approaching summer, which means storm season which means unreliable power. So in the interests of securing my data I took the step of getting a UPS. I leave unRaid running 24/7 so the primary purpose of the UPS is to allow sufficient time to get a graceful and clean shutdown for the unRaid server. If the unRaid server is down for an hour or even a few days its not the of the world for me. If there is a power outage and both unRaid and UPS have subsequently turned off I would prefer to restart them manually so that I can check all systems are okay. The UPS is connected to the unRaid server via a USB cable. The only device connected to the UPS is the unRaid server and according to unRaid the load on the UPS is circa 10%. I have not installed the UPS software on unRaid because after reading the forums I came to the conclusion it was not necessary and that instead I can simply configure it via "Settings | UPS Settings" in unRaid which is what I have done. The other reason that I have not installed the CyberPower software is because it is not clear which version I ought to be using. CyberPower offers 64bit software for Red Hat Enterprise 8, Red Hat Enterprise 7, CentOS 7, openSUSE 15.2, Debian 10.1, Debian 9, Ubuntu 20.04 LTS, Ubuntu 18.04 LTS in .tar, .rpm and .deb formats so it was not clear to me which format I ought to be using. My understanding is that .rpm is for Red Hat distros and .deb is for Debian based distros. I don't understand where that leaves me as my reading on the forums suggest that unRaid is based on Slackware (which I have limited knowledge of). The reason that I mention the UPS software is because I cannot supply a log from the UPS because as stated above I have not installed that software on unRaid. When I conducted two tests both the UPS and unRaid behaved as expected based on the settings I chose in "Settings | UPS Settings". I achieved a clean graceful shutdown of the unRaid server. I now have errors that I have never seem before, including a read check on the parity drive (this scares me) and am unsure how to interpret as per the attached file. Is it possible that I have multiple things happening at the same time? Would appreciate some help / pointers please? Many thanks Red_Stag henderson-diagnostics-20240925-0821.zip

That was 21 hours from start to finish with my heart in my mouth. Nerve wrecking stuff

Think I have resolved by selecting the "Replace Key" option, which makes no sense to me at all, however it worked. Thank you

Hi JorgeB, I went through the process as described in unraid documentationbut I found it difficult to follow. UnRaid boots now using the new USB and I get the screen below. However I don't want to "Replace Key" (I purchased a Pro licence in March this year so I am not expecting to have purchase again because a USB drive got corrupted) or "Purchase Key" or "Redeem Activation code" (dont know what this is ) I want to "Replace USB" but this option doe snot exist? Really hard to understand how to progress with the set of options presented to me?

I followed the instructions regarding replacing the USB but it has not worked. I've lost unraid, now can't get in.

Looks like I may be too late to identify the problem. I wonder if it related to a power outage we had last week. I normally let the unraid server run 24/7

Ok, JorgeB am advising that there is only ONE USB in the unraid PC and the rror messages continue to show as per the attached syslog. Thank you henderson-syslog-20240813-2305.zip

Hi JorgeB, okay will try this next. I recall that I have a USB Wifi in the back of the unraid machine as a backup in case the ethernet failed. I'll pull that out tomorrow. I am pre-clearing a disk right now so just want to wait until that process is finished. Thank you

Dear All, Am getting persistent error messages indicating a USB. My unraid server only has one USB device, a PNY32Gb USB for booting into unraid. My search found https://urukrama.wordpress.com/2009/01/27/usb-drive-not-recognised-error-71/ https://www.spinics.net/lists/usb/msg02644.html A search of unraid did not find an /etc/modprobe.conf file as per the above guidance Anybody experienced this before and have a workaround or is it simply time to replace the USB?? Many thanks for any feedback henderson-syslog-20240813-0900.zip henderson-diagnostics-20240813-1919.zip

Dear All, am running into permission issues when trying to use "luckyBackup 0.5.0". Unsure if I have chosen an incorrect setting or other. For "luckyBackup 0.5.0" to work it needs to be able to access certain files an folders to be able make comparisons however if those files have "root root" permissions "luckyBackup 0.5.0" throws an error as per the attached log file. I also attach the diagnostics file for completeness. What I am trying to achieve: I am trying to backup PC's, used by multiple users, on home network to "UnRaid 6.12.4" using "BackInTime 1.3.3". From each PC I backup using "BackInTime 1.3.3" and I back up the "home" folder with the intent of capturing all users data. Following this my intent is to copy from "UnRaid 6.12.4" to unassigned device using "luckyBackup 0.5.0". I run "UnRaid 6.12.4" 24/7 and have no UPS. I have a 5.25" bay in "UnRaid 6.12.4" PC which enables me to swap out unassigned devices for another 3.5" hard disk drive and in this way I have a physical backup copy in the event of power failure. This is my attempt at data security. Any advice / comments / guidance would be greatly appreciated? Kind regards Red Stag 7624-machines-20231127080922.log henderson-diagnostics-20231127-0822.zip

Dear itimpi, thank you. I think the volume of information has undone me. I find takes multiple goes at it to piece it together. Thank you I will start a new thread regarding my other question. Red Stag

Dear Community, Would someone please advise if the attched folder structure looks normal? I have a "user0" which seems to be replicate of "user". Chances are I have messed something up. I am not having an easy time of setting up unRaid. Am thinking about restarting from scratch because I just cant get it to behave in a way that makes sense or is consistent. Not sure how to rebuild from scratch as yet but dont believe it would be a "new config" because I have already tried that. Any pointers / help would be appreciated please? Red Stag