Thank you so much for your reply.
I saw the following in the diagnostic file:
Found 1 remapped NVMe devices.
Switch your BIOS from RAID to AHCI mode to use them.
controller can't do SNTF, turning off CAP_SNTF
But I can't find any option to change my system BIOS from RAID to AHCI mode.
I have been searching high and low for some guides on google, youtube, reddit, HP forum.. But still can't find any answer to how I can change my setting in my BIOS.
My system is HP Elitedesk 800 G4
NVME drive Lexar 620 2TB
Appreciate your help.
Thank you so much!