matyst

Well, clearly I could not have anticipated the box is mislabeled, and it was reasonable to assume I got an early batch with Basic license. It would be fair if UnRaid / LincPlus worked to honour grandfathered licenses for the customers who have been misled and who prefer the Basic license. I would not have opened the box / scratched the code had I known it comes with Starter. Do you think it would be possible ?

I recently bought Lincstation N1 having tried UnRaid on another system. I knew about license changes introduced last year, but also one knew (from this thread) that Basic licenses are to be grandfathered. The N1 I got said "LincPlus LincStation N1 with Unraid Basic License" on the box so I was happy that Basic license is what I will be getting. However upon trying to activate using the code supplied on the scratch card I am displayed a Starter license and asked for credit card number for future renewals. Support says the code was created for a Starter license which is in contradiction to labelling on the box. For avoidance of doubt the device is brand new and the box was factory wrapped. How could I get the grandfathered Basic license ?