zspearmint

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Everything posted by zspearmint

  1. Sorry for the issue. Thanks for reporting. We just released another update for Connect, v2023.09.07.1147, that remedies a conflict with some popular plugins. So try installing again and see if it remedies your issue. If the issue persists with the new version then browser logs could be helpful for us to figure out what's going on. To provide those: open the browser's developer console right click on page choose inspect choose the "console" tab in the panel that is opened right clicking on any errors choose the option to save the logs to a file upload that log file here Then could you also upload your Diagnostics file. Found at Tools > Diagnostics. Thanks!
  2. Unraid Connect v2023.09.07.1147 has been released to remedy the conflict in the javascript causing the bug while editing.
  3. Unraid Connect v2023.09.07.1147 has been released to remedy the conflict with Dynamix File Manager to fix file editing.
  4. Unraid Connect's Remote Access feature will allow you to access your Unraid server's webgui dashboard. Learn more here: https://docs.unraid.net/connect/remote-access What could be more helpful for your situation is Wireguard. Learn more here:
  5. Sorry you're experiencing issues. The update to 6.12.x shouldn't have caused issues with the unraid-api. If the issue is not actively happening for you it'll be very difficult to know what's causing it. So if it does happen again and before you try to fix it On your Unraid server navigate to /Settings/ManagementAccess#UnraidNetSettings Scroll all the way to the bottom Download the unraid-api logs Please open a support request on our Contact Page – https://unraid.net/contact#form "Purpose for Contact" field choose "Unraid Connect" "Link to Forum Post" field supply this forum post URL Then reply to the email message you receive with your unraid-api logs attached. The logs may contain sensitive information so do not post them publicly. Our Connect devs will then work with you to try and figure out your issue.
  6. Sorry you're experiencing issues. This is definitely not the norm. If the issue is not actively happening for you it'll be very difficult to know what's causing it. As I'm not seeing anything in the diagnostics related to the unraid-api issues. So if it does happen again On your Unraid server navigate to /Settings/ManagementAccess#UnraidNetSettings Scroll all the way to the bottom Download the unraid-api logs Please open a support request on our Contact Page (https://unraid.net/contact#form) "Purpose for Contact" field choose "Unraid Connect" "Link to Forum Post" field supply this forum post URL Then reply to the email message you receive with your unraid-api logs attached. The logs may contain sensitive information so do not post them publicly. Our Connect devs will then work with you to try and figure out your issue.
  7. Thanks @travvy87 You can hover over a server card on the Connect Dashboard page, this will reveal a "Customize" button > click the "Customize" button to open a modal that gives you an option to refresh that header image from your server. Then moving forward it should be fine for you. FWIW we already have an internal task to improve the header images in Connect . It'll be sorted in due time.
  8. I believe this error is happening for people in the Unraid OS GUI mode Firefox. I'll be attempting to fix this error today. In the meantime, if you have a different client to access your Unraid webGUI with this should work.
  9. Thanks for you patience. Give this another go and let us know if you need any more assistance.
  10. Apologies for this issue. We just had another occurrence of this appear…on one of my test servers actually. We're going to troubleshoot this issue tomorrow…it's the end of our day and we're all quite exhausted due to the user system update today. Bear with us while we work on solving this. We will let you know when we have a solution.
  11. Sorry for the run around on getting the QR code scanned. Glad you're sorted though!
  12. Hi there, Please try one more time for us. If the error happens again we need to check the browser's development console in both the Unraid webgui & the pop-up window: - Right click on the page - Choose "Inspect" - In the panel that opens choose the "Console" tab - See any error messages? If so please right-click on one of them and save the logs to a file. - Upload the file(s) so we can use them debug Again, please don't forget to include any errors for both the Unraid webgui & the pop-up window. Feel free to send to support if you feel like the logs may have sensitive info. Cheers
  13. @kaiguy we just tested scanning with Bitwarden app and it worked for us. That said, we found some small issues with the MFA page. Potential fixes for that page are currently deploying and should be out in a few minutes. @Taddeusz hoping you'll be sorted with this deployment as well. Thanks for mentioning y'all.
  14. Hi there, Apologies for the issues you're experiencing. We migrated user systems today. Credentials have not changed and can be used to login and migrate to our new system. However we introduced a stronger password requirement for the new system – this is to protect our users and is what happened to you during your user migration. Try signing in at https://account.unraid.net. Be sure to use your email and not your username – as signing in with username is no longer supported. If you're having issues there please attempt to use the "Forgot Password" flow. Please let us know if you need more assistance.
  15. Cool addition with ctrl/cmd + k. Found a small bug with it. Hit ctrl/cmd + k again and again and again…
  16. "Local access" = same network as your server. What you're looking for is the "Remote access" feature that the My Servers Plugin offers. Here is documentation on this feature: https://wiki.unraid.net/My_Servers#Configuring_Remote_Access_.28optional.29
  17. No worries on the double post. Thank you for mentioning all of this. We believe we resolved the registration DNS issue. We're still working on other DNS related things at the moment.
  18. We're working on solving this. Apologies for the issue. Will post an update here.
  19. Accessing Docker containers and VMs remotely via My Servers is currently not supported. This is something we would like to support in the future but we currently do not have a timeline for release. This is possible using a Wireguard or VPN connection. You should be able to find tutorials on how to do this on our forums or even YouTube I haven't set this up before so I don't have a specific link for you.
  20. Apologies for the issues. We recently found a bug in the install process that you may have been affected by. If you can, remove the plugin and then re-install the My Servers plugin via Community Apps. If you need further assistance please let us know.
  21. Hi there, apologies for the issues. The current production version is 2022.09.28.1258 so it does look like you're behind a bit. Let's try this Fully remove the plugin on the Plugins page Then go to the Apps page Search for My Servers Then install it Check the Plugins page to see if you have version 2022.09.28.1258 Let us know if you need more help
  22. Please ensure you have the latest version of the plugin installed. Via your server webGUI go to the Plugins page. For "My Servers" you should see version 2022.09.28.1258 If you've confirmed you're on the latest version, please provide the following details Your Diagnostics zip download (webGUI > Tools > Diagnostics) Open an Unraid terminal and execute the command below then provide the output unraid-api report -v
  23. Sorry for the frustration. There's a way to customize the colors to work with your theme. I too like a dark theme. Go to Settings > Display Settings > then find these fields and set their values Header custom text color: fff Header custom secondary text color: eee Header custom background color: 111 Feel free to find the right values that work for you.
  24. Investigated this a bit. When accessing the webgui via LAN IP or http://tower the copying of the LAN IP to your clipboard when clicking the server name does not work in Chrome or Firefox. So this has to do with the protocol being HTTP and not HTTPS and the browser blocking navigation.clipboard.writeText We might be able to fallback to a different method of copying to clipboard. Will be working on refactoring this later in the week. Thanks for the report @Geoff Bland. We added this feature since users can no longer select the IP from the header and copy it manually.
  25. A few users were able to fix this by opening an Unraid terminal and executing unraid-api restart then wait 30 seconds or so then refresh the webgui to see if all is well.