dbangar

dear all, first time i'm asking for help so please be gentle so i purchased a used H240, installed on mobo and the "C1" led is solid green on the HBA no other lights just goes straight to C1 green- i believe this has something to do with crypto according to user manual i found-no idea what this means- in any case i enter into mobo bios and card is not shown filled on PCI e slot(for info msi h81 p33 mobo) goes without saying that card was not detected by unraid 6.5 -i tried downloading the hp smart array administrator and booted into it but obviously that didnt work and shows no controllers detected -i read that the card should be on firmware 4.52 or later- but i have no way to check what the firmware is as the card not picked up at bios level so hpssa cant see it and neither will downloading firmware from HP work cos how would you update it so im stuck thinking that this maybe a faulty card as mobo is good, pcie slots working just fine- im assuming if card not seen in bios then nothing can be done to flash firmware etc. can someone confirm that i have wasted my money and the card is for sure useless or is there some hope?? please help thanks daryl