Hi, if needed, move this post to another category
I previously had issues with my corporate mail account linked to my unraid key. After seeeeeeeveral email exchange with the support team (very kind), I understood that my email was changed in your records, and that I could obtain a replacement key whenever I'd need to reinstall.
1- I do not have or have kept my conf file.
2- the first usb stick I used today for replacement purpose, I received the message that it was already in use by another user.
3- The 2nd usb key I used I was told it was blacklisted, if I understood correctly.
The error is: GUID '****-*****-*****-************' is blacklisted.
I would really appreciate to have support to solve this issue the quickest possible, and reinstall with the license I paid for,
Thanks in advance for your support.