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(SOLVED) Missing key file and other errors, faulty flash drive?

Featured Replies

Hi,

I have several problems since about 24 hours.

 

Yesterday I got  a notification saying my UPS got disconnected (the USB connection). I switched the port and rebooted booth, my server and the UPS. 

The UPS remained disconnected, but I noticed a red warning stating "missing key file". After digging around and doing another reboot I found quite some problems:

 

-UPS disconnected

-Boot Device: green icon but empty and available in unassigned devices

-Cache drive missing (no warning, it just doesn´t show up and does not seem to be used (dockers, system and plex metadata sit here)

-Docker service not running, but plex and tautulli just work fine (can´t activate it)

-all plugins have version and status "unknown" and are not executable

-in the bottom line "starting services" is blinking

-can´t update Unraid OS

-WebUI is now light instead of dark (can´t change it)

 

the only things I changed since 6.9.0-rc1 was released are updating dockers and moving the server about 1m (powered off for moving it and double checked every usb cable is in the exact same spot like before).

 

I have no clue where to start investigating further since many problems could be caused by each other for example: is cache not there because of the missing license or is the license missing because of problems with flash and so on.

Diagnostics attached. Hope you can help me out.

 

Nick

 

 

My System:

 

Unraid OS 6.9.0-rc1

Unraid Plus license

 

CPU: AMD Phenom II X4 965

MB: ASRock 970 Extreme 4

GPU: NVIDIA 1050Ti

RAM: 8GB non ECC DDR3

 

Flash: SanDisk Cruzer Blade 16GB

Cache: Crucial MX500 500GB

HDDs:

3x shucked WD WHITE 12TB (two of them are parity)

1x Seagate Ironwolf 8TB

1x Seagate Ironwolf 4TB

1x WD Green 3TB

 

Dockers:

-Plex

-Unifi Controller

-Tautulli

-Krusader (only running occasionally)

-ddclient

-tonido

unraid-nick-diagnostics-20201220-2009.zip

Edited by YB96

  • Community Expert

Put flash in your PC and let it checkdisk. While there make a backup. Reboot, be sure to boot from USB2 port.

  • Author

Thanks, I amalways booting from USB 2 and since I do regular backups I did not make a new one off an possibly corrupt stick. Checkdisk run without finding errors but it did the trick, everything is back to normal except for the ups, but this could be caused by an broken cable.

Should I keep an eye open to something special?

 

Thanks and have a nice day.

Nick

  • Community Expert
Dec 20 01:03:08 unraid-nick emhttpd: unclean shutdown detected

Do you know what caused that? Unclean shutdown could be a cause of corrupt flash drive.

  • Author
1 hour ago, trurl said:

Dec 20 01:03:08 unraid-nick emhttpd: unclean shutdown detected

Do you know what caused that? Unclean shutdown could be a cause of corrupt flash drive.

It is possible that I cut off the power to the server while restarting the ups (not sure if it cuts the power or just the battery when doing so). 

The UPS is still not communicating with unraid, but i have to wait till i get an replacement cable.

  • 10 months later...

Did you have any luck with this as my situation seems very very similar...

  • Author

Yes, see post #3

It is running strong ever since.

Edited by YB96

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