YB96 Posted December 20, 2020 Share Posted December 20, 2020 (edited) Hi, I have several problems since about 24 hours. Yesterday I got a notification saying my UPS got disconnected (the USB connection). I switched the port and rebooted booth, my server and the UPS. The UPS remained disconnected, but I noticed a red warning stating "missing key file". After digging around and doing another reboot I found quite some problems: -UPS disconnected -Boot Device: green icon but empty and available in unassigned devices -Cache drive missing (no warning, it just doesn´t show up and does not seem to be used (dockers, system and plex metadata sit here) -Docker service not running, but plex and tautulli just work fine (can´t activate it) -all plugins have version and status "unknown" and are not executable -in the bottom line "starting services" is blinking -can´t update Unraid OS -WebUI is now light instead of dark (can´t change it) the only things I changed since 6.9.0-rc1 was released are updating dockers and moving the server about 1m (powered off for moving it and double checked every usb cable is in the exact same spot like before). I have no clue where to start investigating further since many problems could be caused by each other for example: is cache not there because of the missing license or is the license missing because of problems with flash and so on. Diagnostics attached. Hope you can help me out. Nick My System: Unraid OS 6.9.0-rc1 Unraid Plus license CPU: AMD Phenom II X4 965 MB: ASRock 970 Extreme 4 GPU: NVIDIA 1050Ti RAM: 8GB non ECC DDR3 Flash: SanDisk Cruzer Blade 16GB Cache: Crucial MX500 500GB HDDs: 3x shucked WD WHITE 12TB (two of them are parity) 1x Seagate Ironwolf 8TB 1x Seagate Ironwolf 4TB 1x WD Green 3TB Dockers: -Plex -Unifi Controller -Tautulli -Krusader (only running occasionally) -ddclient -tonido unraid-nick-diagnostics-20201220-2009.zip Edited December 21, 2020 by YB96 Quote Link to comment
trurl Posted December 20, 2020 Share Posted December 20, 2020 Put flash in your PC and let it checkdisk. While there make a backup. Reboot, be sure to boot from USB2 port. 1 Quote Link to comment
YB96 Posted December 20, 2020 Author Share Posted December 20, 2020 Thanks, I amalways booting from USB 2 and since I do regular backups I did not make a new one off an possibly corrupt stick. Checkdisk run without finding errors but it did the trick, everything is back to normal except for the ups, but this could be caused by an broken cable. Should I keep an eye open to something special? Thanks and have a nice day. Nick Quote Link to comment
trurl Posted December 20, 2020 Share Posted December 20, 2020 Dec 20 01:03:08 unraid-nick emhttpd: unclean shutdown detected Do you know what caused that? Unclean shutdown could be a cause of corrupt flash drive. Quote Link to comment
YB96 Posted December 21, 2020 Author Share Posted December 21, 2020 1 hour ago, trurl said: Dec 20 01:03:08 unraid-nick emhttpd: unclean shutdown detected Do you know what caused that? Unclean shutdown could be a cause of corrupt flash drive. It is possible that I cut off the power to the server while restarting the ups (not sure if it cuts the power or just the battery when doing so). The UPS is still not communicating with unraid, but i have to wait till i get an replacement cable. Quote Link to comment
Lunch Posted October 30, 2021 Share Posted October 30, 2021 Did you have any luck with this as my situation seems very very similar... Quote Link to comment
YB96 Posted October 30, 2021 Author Share Posted October 30, 2021 (edited) Yes, see post #3 It is running strong ever since. Edited October 30, 2021 by YB96 Quote Link to comment
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