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[SOLVED] Replacement Key

Snipz
in General Support

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Hi there,

 

yesterday a customer Unraid Installation wont boot due a failed USB Key, i changed it, recreated the backup via Unraid Creator > Local zip and boot up , then i activated the Replacement procedure. Iam waiting since 7 hours now for my installation key.

 

For my understanding is this process handled manually?

  • Quote
    • Community Expert

    Assuming you are using the automated replacement procedure it should only take seconds.  You might want to check your email spam folder.

     

    it IS a manual process if you have exceeded the 1 automated transfer per year and have had to revert to contacting Limetech support via email.   However even then they are normally quite prompt about replying.

  • Quote
    • Author

    it was a problem on my side, the key came now by mail

  • Quote
    • JorgeB changed the title to [SOLVED] Replacement Key

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