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Drive disabled, no SMART report logged

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Hi, I have one of my disks disabled with a red 'x' and not exactly sure of the root cause. I can only see from the syslog that there is some write issue with also lots of lines saying "share cache full". Any help with this would be appreciated. See attached diagnostics

diagnostics-20210114-1752.zip

  • Community Expert

Disk3 not responding. Shutdown. Check all connections, power and SATA, both ends, including splitters. Reboot and post new diagnostics.

  • Author

ok thanks. I have shutdown, checked all connections both power and sata data on drive and mobo. powered up and downloaded new diagnostic file.

diagnostics-20210114-1932.zip

  • Community Expert

Do you have backups of everything important and irreplaceable?

  • Author

Yes I've got off-site backups via USB. However with one drive down these should be data loss on the array as there is a parity drive, correct?

 

Do you know what is wrong here? I think it is just one of my drives has bit the dust...

Edited by 01cooperl

  • Community Expert

I asked in case you wanted to try rebuilding to the same disk. Safest to use another and keep the original in case of problems, but often people don't want to buy another. 

 

Run an extended SMART test on the disk. 

  • Author

Ok I'm doing that but it has been running for nearly 24 hrs. Is this normal?

  • Community Expert

post new diagnostics

  • Community Expert

Test should take around 2 hours on that drive, try aborting with:

 

smartctl -X /dev/sdf

 

Then start another

 

smartctl -t long /dev/sdf

 

  • Author

ok sure. Based on the diagnostics now, it is likely the drive is on the way out? Is it worth ordering a replacement drive?

  • Author

ok so I stopped and restarted an extended smart test however it failed in the terminal, see below:

 

root@LiamDesktop:~# smartctl -t long /dev/sdf
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-4.19.107-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

Short INQUIRY response, skip product id
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

  • Community Expert

Please post current diagnostics.

Archived

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