Forum Release Update

[SpencerJ]

On 1/28/2021 at 9:33 PM, Ver7o said:

Just throwing this out there is maybe there is someones else experiencing similar issues. I use Bromite on mobile, and everytime I visit unraid forums, the browser hangs and ask to force close. Sometimes it loads the forum homepage, and hangs in the next selected section or sometimes it hangs outright. And it only happens on this page (unraid webgui is fine). Haven't otherwise experienced a browser crash on mobile.

 

14 hours ago, digidep said:

 

 

Same for me on Chrome on Android.

Sorry this is happening: Any chance you could post a short video so that I can forward to Invision? You can send directly to me in a DM if you'd like.

[parsec]

Is it possible to choose to show more than 25 posts per page?

[rmeaux]

Did this update make the email notifications condensed/cutoff?

 

If so, can there be an option to turn off/on or make it the previous way. I looked and didn't see an option to send email excerpts. 

 

I catch up by reading my unRaid folder in my email client from the bottom. But now every post is just a sentence.......

 

Thanks

[binhex]

Did this update make the email notifications condensed/cutoff?
 
If so, can there be an option to turn off/on or make it the previous way. I looked and didn't see an option to send email excerpts. 
 
I catch up by reading my unRaid folder in my email client from the bottom. But now every post is just a sentence.......
 
Thanks

A big +1 for this, it was super convenient to be able to see new posts via email, now with the cutoff it's not really of much use.

Sent from my CLT-L09 using Tapatalk

[SpencerJ]

19 hours ago, rmeaux said:

Did this update make the email notifications condensed/cutoff?

 

If so, can there be an option to turn off/on or make it the previous way. I looked and didn't see an option to send email excerpts. 

 

I catch up by reading my unRaid folder in my email client from the bottom. But now every post is just a sentence.......

 

Thanks

I don't personally use this feature. Do you have a screenshot that I can pass along to Invision Community?

[SpencerJ]

On 2/11/2021 at 7:53 AM, parsec said:

Is it possible to choose to show more than 25 posts per page?

Unfortunately, no.

[binhex]

25 minutes ago, SpencerJ said:

I don't personally use this feature. Do you have a screenshot that I can pass along to Invision Community?

sure, here is what my email notification now looks like, note the '...' at the end to denote the trim:-

 

 

and here is the link to that post:- https://forums.unraid.net/topic/44142-support-binhex-plex-pass/page/43/?tab=comments#comment-950961

 

note how the post isnt really what i would call long, but it's still trimmed.

 

before the upgrade i would of got the entire post, now i have to go to the post on the forum in order to read the rest of it, even for relatively short posts, a bit of a pain tbh when doing support 😞

 

[rmeaux]

On 2/23/2021 at 11:28 AM, SpencerJ said:

I don't personally use this feature. Do you have a screenshot that I can pass along to Invision Community?

Added a screenshot of email and the same post on site. The email used to contain the entire post. Seems to have changed with the recent update. 

Edited February 26 by rmeaux

[JorgeB]

On 1/16/2021 at 11:01 AM, JorgeB said:

Another small issue, after approving a new user's first post and getting back to unread/all activity feed it still appears as unread, need to click on it again to be marked as read, this didn't happen before, it was marked as read after approving.

 

Any progress on this? Still happening.

[SpencerJ]

20 minutes ago, JorgeB said:

 

Any progress on this? Still happening.

Appears I got ghosted on this initially. Re-sent a ticket in:

 

"We have sent your message to the support team. A technician will contact you by email within 48 hours."

Will follow up.

[SpencerJ]

On 3/25/2021 at 10:30 AM, JorgeB said:

 

Any progress on this? Still happening.

Appears they see it as feature(!), not a bug:

 

[JonathanM]

21 minutes ago, SpencerJ said:

Appears they see it as feature(!), not a bug:

Unclear that they understand the issue. We are approving the post in situ with the approve button while viewing the topic, not via the moderator CP. That means we are, indeed, seeing all unread posts in the topic at the same time we are approving the post.

 

As an additional twist, viewing a post but NOT approving it leaves the post as unread, even though it's been viewed in the thread as many times as you click on it. I know this, because I sort posts oldest to newest, and don't approve foreign language posts I don't understand, and the stupid post stays in my unread filter until it's either approved and viewed, or I mark site read after getting through the rest of the backlog while avoiding the posts stuck at the top of my unread filter.

 

Annoying to say the least.

[SpencerJ]

Updated email has been sent. Sorry, my Approval Queue workflow appears to be different so I have not noticed this annoyance...

 

...Will let you know what they reply with.

[SpencerJ]

On 3/25/2021 at 10:30 AM, JorgeB said:

 

Any progress on this? Still happening.

 

On 3/26/2021 at 11:02 AM, jonathanm said:

Unclear that they understand the issue. We are approving the post in situ with the approve button while viewing the topic, not via the moderator CP. That means we are, indeed, seeing all unread posts in the topic at the same time we are approving the post.

 

As an additional twist, viewing a post but NOT approving it leaves the post as unread, even though it's been viewed in the thread as many times as you click on it. I know this, because I sort posts oldest to newest, and don't approve foreign language posts I don't understand, and the stupid post stays in my unread filter until it's either approved and viewed, or I mark site read after getting through the rest of the backlog while avoiding the posts stuck at the top of my unread filter.

 

Annoying to say the least.

Received this back:

 

 

Quote

Hello,

Can you ask them to take a video showing the problem? Indeed, that would be a bug, but I am having difficulty reproducing the issue.

 

 

[JorgeB]

15 hours ago, SpencerJ said:

Can you ask them to take a video showing the problem?

Attached, same thing also happens after you move a new topic, also after flagging user as spammer, i.e., need to clcik the same post again to be marked as read.

 

P.S. sorry about the audio in the video, forgot to mute.

[JonathanM]

Solved for me. 😁

[IFireflyl]

On 3/30/2021 at 7:37 AM, JorgeB said:

Attached, same thing also happens after you move a new topic, also after flagging user as spammer, i.e., need to clcik the same post again to be marked as read.

 

P.S. sorry about the audio in the video, forgot to mute.

2021-03-30 13-31-00.flv

 

I thought the background audio was intentional, and it made me laugh.

[SpencerJ]

3 hours ago, jonathanm said:

Solved for me. 😁

April fools or for reals?

[JonathanM]

6 minutes ago, SpencerJ said:

April fools or for reals?

For real, at least for a sample size of 2 posts so far.

[SpencerJ]

LMK @JorgeB. We might have squashed this bug. 🤞

[JorgeB]

On 4/1/2021 at 6:52 PM, SpencerJ said:

LMK @JorgeB. We might have squashed this bug. 🤞

It does appear to be fixed for 1st posts, still happended for a moved post though, didn't yet test after flagging a spammer.