jryan324 Posted January 28, 2021 Share Posted January 28, 2021 This has been going on for quite some time now... Unraid would run perfectly fine for hours then it randomly dies. The computer is still power on but the Web GUI cant be accessed, no SMB shares or pings get a response. I have went through all the forums and checked and changed lots of different things but to no avail unfortunately. It seems to happen when I let the system download/unpack files over a period of time, so after an hour or two of Sabnzbd doing its thing, it would go dead. So I am thinking it is to do with the CPU getting under heavy load and it is causing a problem over time. Its not overheating or anything and performs fine regardless. If I just run plex on the server by itself, it seems to behave fine and not have any issues. Its when all my dockers are running, it seems to knock off. System: Version 6.9.0-rc2 2020-12-18 (vs -rc1) Model: Custom M/B: ASUSTeK COMPUTER INC. PRIME B450M-A Version Rev X.0x - s/n: 191262626605653 BIOS: American Megatrends Inc. Version 2409. Dated: 12/02/2020 CPU: AMD Ryzen 3 3200G with Radeon Vega Graphics @ 3600 MHz HVM: Disabled IOMMU: Enabled Cache: 384 KiB, 2 MB, 4 MB Memory: 16 GiB DDR4 (max. installable capacity 128 GiB) Network: bond0: fault-tolerance (active-backup), mtu 1500 eth0: 1000 Mbps, full duplex, mtu 1500 Kernel: Linux 5.10.1-Unraid x86_64 OpenSSL: 1.1.1h I have tried everything to fix it so I am hoping someone on here can point me in the right direction. I have also had problems where when it does 'die'...I have to do a hard reset to get it to boot again. But sometimes, the motherboard wont even boot so I cant get to the bios at all....But after a few hard resets, it comes back. I am not sure if the problems are related. I have attached a Diagnostics files from now and a Syslog file that has been mirroring to the USB for a few days to catch why the server is dying. The first few days, I noticed problems with my cache drive but it has been formatted now and it all seems fine. The most recent crashes can be seen on the Syslog where there is a gap in time but I cant see anything that caused it... Please can someone help me out and put me out of my misery?? TIA tower-diagnostics-20210128-1654.zip syslog (4) Quote Link to comment
trurl Posted January 28, 2021 Share Posted January 28, 2021 1 minute ago, jryan324 said: checked and changed lots of different things Such as? How about this? Quote Link to comment
jryan324 Posted January 28, 2021 Author Share Posted January 28, 2021 Ive did everything regarding the PSU and C states but it didnt help. Never seen the thread about RAM, that may be the problem. I have 4 sticks in that seem to be over the supported speed so I will remove two to see if that is a fix! I will report back. Thanks mate! Quote Link to comment
ChatNoir Posted January 28, 2021 Share Posted January 28, 2021 Maybe just reduce the speed ? It would probably be better IMO. Quote Link to comment
jryan324 Posted January 28, 2021 Author Share Posted January 28, 2021 1 hour ago, ChatNoir said: Maybe just reduce the speed ? It would probably be better IMO. Didn't even know I could do that! Great idea, I will do that if the two sticks last the night! Been running now for 4 hours and seems strong, hopefully it will survive! Will keep you updated, thanks! Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 Unfortunately when Sabnzbd started downloading again in the middle of the night, Unraid froze up again and I couldnt access it....No output on the monitor also. Attached is the syslog again, but doesnt show anything that I can see. It froze up at about 00:30 this morning. Any other ideas? Thanks! syslog (5) Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 Died again this morning when only Plex was doing its scheduled tasks. Attached is what was on the monitor shortly before it died....I cant make any sense out of it! Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 Also, new Syslog file from latest crash. syslog (6) Quote Link to comment
trurl Posted January 29, 2021 Share Posted January 29, 2021 Where did you end up with the RAM configuration? Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 I took 2 sticks out and just ran with the two sticks but still failed. I've now put all 4 back and reduced the speed to the max supported speed to see if that will help. But I don't think it's a RAM issue now as it kept on crashing this morning. Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 This also came up whenever I was trying to boot after a failure..Not sure if its related. Just rebooted and it booted into Unraid. Quote Link to comment
trurl Posted January 29, 2021 Share Posted January 29, 2021 Have you done memtest? Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 Yes, it all passed but that was a few weeks back. Should I do another one? Cheers. Quote Link to comment
trurl Posted January 29, 2021 Share Posted January 29, 2021 Did this problem start after you did the previous memtest? Quote Link to comment
jryan324 Posted January 29, 2021 Author Share Posted January 29, 2021 Nope, problem has been going on for months now! Quote Link to comment
jryan324 Posted February 18, 2021 Author Share Posted February 18, 2021 To anyone who is having a similar problem. It ended up being the speed of the RAM sticks...I just reduced the speed in the Bios and the server has now been on for 20 days straight! Cheers 1 Quote Link to comment
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