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Boot Device failed. Can't move my license to new usb drive

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Hi.

I'm having issues after my Boot drive failed, and dumb as i am i forgot to back it up.

Now i've used another drive to set up a brand new unraid server which i started a trial fo just to see if i could get my devices up and running without issue, which i did. Disks were detected without issue but Community applications and other Apps are not found (not surprising really, guess i'll have to redo everything).

The main issue is,  I can't seem to request a license move. I'm in the registration menu but i can't see the Replace button. All i see is the request extension. But i don't think i had the option even before i started the trial.

 

So i need help in upgrading my trial key to the Unraid Plus key i had before.

 

Any help would be appriciated.

 

 

  • Community Expert

You have to have the .key license file from the original flash to do a Replace. 

 

You will have to contact Support directly to get a replacement .key for your new flash. 

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