Returning to Unraid

[garethsnaim]

Hello folks, I had unraid on an older server and in the end went for something different. I did however purchase a key.

 

For the life of me I cannot find the USB stick it was on and now I have a new server I want to try again.

 

This will sound dim, but how do I get my registration key back, for the life of me I cannot find anything in my emails etc, which is frustrating. Looking around the unraid website there is no way to login, have I lost it forever?

 

Cheers

[itimpi]

If you email Limetech support describing the problem and with enough information for them to locate you original purchase (e.g. email address) and the GUID of the new USB stick you want to use then they should email back the key required.

[garethsnaim]

Thanks for this. Good news I found the USB stick.

 

However I guess I still need to try and contact them as this is a whole new server so I would really want a fresh install.

 

 

[ChatNoir]

If you have your USB drive and the license, this can be handled on the forum.

 

You can start by making a backup of the content of the drive.

 

You want to start over on new hardware ?

[garethsnaim]

hi there.

 

Yes I want to start from scratch essentially. The server etc is all new and the usb has been sat idle for a year.

 

Thing is I dont have my licence. I have emailed yesterday, so will have to wait for a response.

 

[ChatNoir]

You should have a .key file in the drive.

[garethsnaim]

hi there.

 

I can see a key file yes inside the config folder.

 

I cannot open it. Presumably if I copy that then wipe the usb and reinstall and put that back in, could I expect it to work, on the basis I am using the same usb?

 

[trurl]

 

Just now, garethsnaim said:

I can see a key file yes inside the config folder.

 

I cannot open it. Presumably if I copy that then wipe the usb and reinstall and put that back in, could I expect it to work, on the basis I am using the same usb?

yes

[garethsnaim]

Brill thanks for your help

 

[JonathanM]

Just now, garethsnaim said:

hi there.

 

I can see a key file yes inside the config folder.

 

I cannot open it. Presumably if I copy that then wipe the usb and reinstall and put that back in, could I expect it to work, on the basis I am using the same usb?

 

Yes. The key file is not human readable, it's a binary file intelligible only to the Unraid program itself.