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Flash Device Error - no files in /boot

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So something weird has happened to my server overnight.

I went to check everything on my server was running well but somehow things have disappeared. First thing I noticed was that my webgui is completely blank, I have the title bar but nothing else. None of the tabs show any info. I could see that next to "Registration" it said "flash device error", so I knew something had obviously gone wrong. The array and all dockers are still online though because I've been able to access Plex, OVPN, etc.

 

I tried accessing the log via the webgui but it never loaded, so then I tried through both terminal and ssh using 

tail -f /var/log/syslog

but same thing, never loaded.

The only way I was able to get the log was using 

diagnostics

So I transferred that to a share using mc and was able to retrieve it, but while I was in mc I noticed that when accessing /boot no files were present. 

Unfortunately I didn't get around making a backup of the flash drive (I've learnt my lesson), so hopefully it's not a dead usb and I can still recover my settings. Although I assume that is why I'm presented with the error, a dead or corrupt usb.

 

The only command I ran, before discovering the missing boot files, was

touch /var/local/emhttp/network.ini

which I saw someone suggest on Reddit and figured was safe enough, but of course that didn't help.

 

I'm on version 6.9.0-rc2. I've attached my diagnostics and a screen grab of the webgui.

 

I hope my post is detailed enough. If not, please let me know what other info is needed to help diagnose the issue.

Any help would be greatly appreciated.

Screenshot 2021-02-20 185413.png

schirmer-nas-diagnostics-20210220-1145.zip

  • Community Expert
Feb 17 21:02:41 Schirmer-NAS kernel: usb 3-4: USB disconnect, device number 3
Feb 17 21:02:41 Schirmer-NAS emhttpd: error: get_key_info, 542: No such file or directory (2): opendir: /boot/config
Feb 17 21:02:41 Schirmer-NAS emhttpd: Unregistered - missing key file (ENOKEYFILE2)
Feb 17 21:02:41 Schirmer-NAS kernel: usb usb3-port4: couldn't allocate usb_device

Flash drive dropped, if using a USB 3.0 port try a 2.0 instead, could also be a failing drive.

  • Author

Ok. Cheers!
Hopefully a simple fix then. I'll try a 2.0 port and if that doesn't work then I just replace the drive. 

Will update when I can attempt the solution, as the server is currently in a remote location.

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