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**********.unraid.net not working, showing "ERR_NAME_NOT_RESOLVED"

Featured Replies

I am unable to access my server without using its https://"local ip", and using the **********.unraid.net is not working, instead showing "ERR_NAME_NOT_RESOLVED" in chrome.

 

I am unable to hit renew, which I believe would resolve this issue. Any suggestions?

 

image.thumb.png.d490858142ed5a9e93767b534cc084d6.png

 

 

 

 

  • Community Expert

I am jumping in here with a suggestion.   Turn on the 'Help' for this page   ('?'-in-a-circle icon at the right side of the toolbar at the top of the page.) 

 

Now, look the Help material at the bottom of the page.  Read the material following these statements: 

Quote

Note: Provision may fail if your router or upstream DNS server has DNS rebinding protection enabled. DNS rebinding protection prevents DNS from resolving a private IP network range. DNS rebinding protection is meant as a security feature on a local LAN which includes legacy devices with buggy/insecure "web" interfaces.

 

This was a big issue when SSL/TLS was first implemented into Unraid.  (Problem is I can't remember what the error messages were.)  While the solution for many of the routers that enable rebinding protections by default are included in the 'Help' information, it is quite possible that there are now a few more have implemented it as the default rather than being an option.  If you decided to increase router/dns_security, you could have enabled it while doing so. 

Edited by Frank1940

  • Author
7 hours ago, Frank1940 said:

I am jumping in here with a suggestion.   Turn on the 'Help' for this page   ('?'-in-a-circle icon at the right side of the toolbar at the top of the page.) 

 

Now, look the Help material at the bottom of the page.  Read the material following these statements: 

 

This was a big issue when SSL/TLS was first implemented into Unraid.  (Problem is I can't remember what the error messages were.)  While the solution for many of the routers that enable rebinding protections by default are included in the 'Help' information, it is quite possible that there are now a few more have implemented it as the default rather than being an option.  If you decided to increase router/dns_security, you could have enabled it while doing so. 

 

I dont think thats it, im using a pihole and these are my router settings:

 

image.png.f92b929aca153e50f2b93b92e443f80d.png

 

https://192.xxx.xxx.xx is working though it is showing as "not secure"

Edited by mihcox

  • Community Expert

Please read my earlier post as I left out two words which completely change the meaning of that sentence! 

 

Regarding those settings.  I believe you are going to have to turn on the circled one so that the local request is redirected as shown below.

image.png.da578a9441ff9d00aae591235514b3cf.png

 

If that does not fix the problem, you could take pihole out of your configuration and see what happens.  (Or take your Unraid server off of the pihole service.)

  • Author
13 hours ago, Frank1940 said:

Please read my earlier post as I left out two words which completely change the meaning of that sentence! 

 

Regarding those settings.  I believe you are going to have to turn on the circled one so that the local request is redirected as shown below.

image.png.da578a9441ff9d00aae591235514b3cf.png

 

If that does not fix the problem, you could take pihole out of your configuration and see what happens.  (Or take your Unraid server off of the pihole service.)

 

After doing that, i get the following error in IE when trying to load the page:

 

DLG_FLAGS_SEC_CERT_CN_INVALID

On 2/20/2021 at 9:09 PM, mihcox said:

I am unable to hit renew, which I believe would resolve this issue.

 

According to the screenshot, the certificate doesn't expire until Apr 2021, so renewing would not help.

 

What happens when you press "Update DNS"? Does it show that the correct IP address "has been updated for unraid.net"?

 

1 hour ago, mihcox said:

i get the following error in IE

 

Sorry, IE is not supported by the Unraid webgui. Please use a current version of Chrome or Firefox. Pretty sure a current version of Edge would work too.

  • Community Expert
19 minutes ago, ljm42 said:

Pretty sure a current version of Edge would work too

 

I use Edge all the time for accessing unRaid GUI from Windows without any problems

  • Author
1 hour ago, ljm42 said:

 

According to the screenshot, the certificate doesn't expire until Apr 2021, so renewing would not help.

 

What happens when you press "Update DNS"? Does it show that the correct IP address "has been updated for unraid.net"?

 

 

Sorry, IE is not supported by the Unraid webgui. Please use a current version of Chrome or Firefox. Pretty sure a current version of Edge would work too.

 

No issue, the same is true for chrome/firefox/edge as well. Just wanted to be clear, i can use https://192.168.xxx.xxx fine, but with the .unraid.net it will not load

 

image.png.17cdfc5f74323301378716fc5b4348bb.png

 

Chrome:

 

1.thumb.PNG.a8660cb10f64cac26ac57e8f7b3f5420.PNG

The Chrome error message shows that your client computer is unable to get an IP address for yourpersonalhash.unraid.net. The most likely cause is DNS Rebinding, although it could be some other local DNS problem.

 

On your client computer, go to a command prompt and type

ping rebindtest.unraid.net

 

If rebinding is NOT an issue you will see that address resolves to 192.168.42.42 (the ping will still fail, but what we are checking here is whether it can resolve to an IP address)

C:\>ping rebindtest.unraid.net

Pinging rebindtest.unraid.net [192.168.42.42] with 32 bytes of data:
Request timed out.

Ping statistics for 192.168.42.42:
    Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),
Control-C
^C

 

This address has existed for months, so if it does not resolve to an IP address then it is unlikely to be a weird caching problem, it means *something* (either your pihole, your upstream DNS provider, your router, your ISP, perhaps even security software running on the client computer) has DNS rebinding protection that is preventing a valid FQDN from returning a non-routable IP address.

  • Community Expert

@ljm42,  Just realized the significance of your avatar...  🤣 🤣 🤣

2 hours ago, Frank1940 said:

@ljm42,  Just realized the significance of your avatar...  🤣 🤣 🤣

 

oh I just realized my "the answer to life, the universe, and everything" blurb isn't visible, odd

27 minutes ago, ljm42 said:

 

oh I just realized my "the answer to life, the universe, and everything" blurb isn't visible, odd

But that's implied by the number. Stating it would be redundant.

  • Author
5 hours ago, ljm42 said:

The Chrome error message shows that your client computer is unable to get an IP address for yourpersonalhash.unraid.net. The most likely cause is DNS Rebinding, although it could be some other local DNS problem.

 

On your client computer, go to a command prompt and type


ping rebindtest.unraid.net

 

If rebinding is NOT an issue you will see that address resolves to 192.168.42.42 (the ping will still fail, but what we are checking here is whether it can resolve to an IP address)


C:\>ping rebindtest.unraid.net

Pinging rebindtest.unraid.net [192.168.42.42] with 32 bytes of data:
Request timed out.

Ping statistics for 192.168.42.42:
    Packets: Sent = 1, Received = 0, Lost = 1 (100% loss),
Control-C
^C

 

This address has existed for months, so if it does not resolve to an IP address then it is unlikely to be a weird caching problem, it means *something* (either your pihole, your upstream DNS provider, your router, your ISP, perhaps even security software running on the client computer) has DNS rebinding protection that is preventing a valid FQDN from returning a non-routable IP address.

 

After trial and error based on what you provided, the unbound server I was using as a part of my pihole was blocking this flow. Pointing my dns back to google/cloudflare worked fine.

 

So other than disabling it so this works, is there a workaround? Otherwise how can I switch back to just using my local ip, instead of the unraidhash?

2 hours ago, mihcox said:

After trial and error based on what you provided, the unbound server I was using as a part of my pihole was blocking this flow. Pointing my dns back to google/cloudflare worked fine.

 

So other than disabling it so this works, is there a workaround?

 

A Google search for "unbound dns rebind protection" points to this:
  https://pfsense-docs.readthedocs.io/en/latest/dns/dns-rebinding-protections.html

Maybe that can get you started?

 

Another option would be to override the DDNS provided by unraid.net and hard-code your DNS server so that on your network, yourpersonalhash.unraid.net resolves to the correct IP. The downside is if you later change the IP but forget you setup this local DNS entry, it will be extremely hard to figure out why things aren't working.

 

2 hours ago, mihcox said:

Otherwise how can I switch back to just using my local ip, instead of the unraidhash?

 

On the Settings -> Management Access page, set "Use SSL/TLS" to "No". 

  • 6 months later...

In case someone finds this thread searching why the xxx.unraid.net domain is not accessible using OPNsense with Unbound.

 

For me it fixes with setting [System] -> [Settings] -> [Administration] -> [DNS Rebind Check].

  • 3 years later...

The error ERR_NAME_NOT_RESOLVED which encompasses a situation when the browser fails to translate the domain name of a site to the corresponding IP address. This process, called the DNS name resolution, plays a great role in accessing the websites. Sometimes it just does not work, and the message displayed replaces the website you wanted to visit. This may be a result of DNS server errors, network complications, or browser setting problems among others. Now let me explain the potential steps that will help to fix this problem and bring the comfortable browsing back. Many different methods to fix the error some are as follows:-

1) Check your Internet connection

2) Flush your DNS Cache

3) Change DNS Servers

4) Clear browser Cache and Cookies

5) Disable firewall or Antivirus

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