SMART issues with server


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So I was getting some errors with a brand new drive as a parity and decided to just move it to an array disk.  Now the problem is a different drive started showing errors.  107 errors out of 134,000 writes.  I am trying to get SMART configured on here and I changed it to HP cciss as its an HP server to at least get some information but now it is saying 

 

>> terminate command early due to bad response to IEC mode page:

A mandatory SMART command failed:exiting. To continue, add one or more '-T permissive' options.

 

I selected the right disk index and just getting that error.  

 

I don't think there is something wrong with my disk and have already reseated all drives and not having disconnect and reconnect issues.  Just noticed the errors in the dashboard.

 

Any help would be appreciated.  Thanks

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  • 4 weeks later...

So I pulled disk offline and ran fsck on it, and after about an hour its now showing clean.  But within 5 mins of build parity on it, it fails out with write errors.  Not sure what to think about this as its barely a year old drive.  Haven't had problems with it till using it in unraid.  I have put it in different backplane locations and still same result.  Attached is diag.zip

tower-diagnostics-20210329-1052.zip

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6 minutes ago, JorgeB said:

Because of the RAID controller there's no SMART report, you can try getting one manually.

 

smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.10.19-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Blue
Device Model:     WDC WD40EZRZ-00GXCB0
Serial Number:    WD-WCC7K7RY7PLA
LU WWN Device Id: 5 0014ee 2bc93a6f8
Firmware Version: 80.00A80
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    5400 rpm
Form Factor:      3.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Mon Mar 29 10:59:48 2021 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART Status not supported: Incomplete response, ATA output registers missing
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.
                                        Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever
                                        been run.
Total time to complete Offline
data collection:                (43860) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 465) minutes.
Conveyance self-test routine
recommended polling time:        (   5) minutes.
SCT capabilities:              (0x3035) SCT Status supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   203   165   021    Pre-fail  Always       -       4825
  4 Start_Stop_Count        0x0032   099   099   000    Old_age   Always       -       1446
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       9079
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       149
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       121
193 Load_Cycle_Count        0x0032   173   173   000    Old_age   Always       -       83554
194 Temperature_Celsius     0x0022   118   097   000    Old_age   Always       -       32
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

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2 minutes ago, JorgeB said:

SMART looks fine, but the logged error is kind of strange:

 


Mar 29 08:35:47 Tower kernel: sd 5:1:0:5: [sdg] Unaligned partial completion (resid=234, sector_sz=512)

 

Apparently this could be a firmware issue with Linux, but not sure.

 

This context might help, not sure, but it is technically a 4TB drive and my HBA doesn't support > 2TB.  I dunno if that might have something to do with it or not.  Kinda just assumed I would lose 2TB of storage and nothing bad would happen

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  • 2 weeks later...

I have a gen8 DL380p and managed to flash the raid to hba mode with the unraid plugin, and have found that setting my drives to sat i start getting all the temps etc showing up.

not sure it would help with the drive issue but might be useful otherwise

 

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