ljm42 Posted June 30, 2021 Share Posted June 30, 2021 Thanks for the reports, we'll look into it Link to comment
OmgImAlexis Posted June 30, 2021 Share Posted June 30, 2021 2 minutes ago, kizer said: I just came here to mention it too. @ljm42 I tried this earlier. Logged into my server and watched a drive spin up, hit refresh and one by one my drives spun up again. Jun 30 13:30:07 Tower webGUI: Successful login user root from 208.71.163.202 Jun 30 13:30:17 Tower emhttpd: read SMART /dev/sdb Jun 30 13:30:24 Tower emhttpd: read SMART /dev/sdc Jun 30 13:30:31 Tower emhttpd: read SMART /dev/sdd Jun 30 13:30:39 Tower emhttpd: read SMART /dev/sde Jun 30 13:30:46 Tower emhttpd: read SMART /dev/sdf Jun 30 13:30:54 Tower emhttpd: read SMART /dev/sdg Other than hitting refresh a few times I've done nothing. So my drives are not constantly staying up, but when i login via MyServers plugin they are spinning up. I forced all drives to sleep and logged off and a few hours later, which is now I logged back in from work and hit refresh a few times and they came up. So I'm not sure if its a refresh bug or something else, but they aren't staying up like they did last time I reported an issue only on refresh of the browser or simply logging in once. Can you confirm you’re on the latest plugin version? This has definitely been fixed. Link to comment
kizer Posted June 30, 2021 Share Posted June 30, 2021 1 minute ago, OmgImAlexis said: Can you confirm you’re on the latest plugin version? This has definitely been fixed. I'm the one that reported it when it happened the first time and then it was patched. This is the version I'm running and yes I did click the check for updates 2021.06.07.1845 Link to comment
OmgImAlexis Posted June 30, 2021 Share Posted June 30, 2021 Just now, kizer said: I'm the one that reported it when it happened the first time and then it was patched. This is the version I'm running and yes I did click the check for updates 2021.06.07.1845 So my bad on not checking before posting. Seems it was fixed immediately after the last release we pushed to everyone. The next update will include these changes. Link to comment
kizer Posted June 30, 2021 Share Posted June 30, 2021 7 minutes ago, OmgImAlexis said: So my bad on not checking before posting. Seems it was fixed immediately after the last release we pushed to everyone. The next update will include these changes. No worries. Funny thing thou is the last time I reported it which was several weeks ago you guys put out something and it fixed it. Unless you put out another release and forgot to put the patch back into the newest. Lol I mean crazier things have happened when your dealing with 1000's of lines of code. I did run unraid-api stop and now my drives are not coming up by themselves. Weird I'm still remoted in too. Must be the deamon that makes the connection, but doesn't actually control keeping the connection. Just another tid bit of info if that helps at all. 1 Link to comment
ljm42 Posted June 30, 2021 Share Posted June 30, 2021 7 minutes ago, kizer said: No worries. Funny thing thou is the last time I reported it which was several weeks ago you guys put out something and it fixed it. Unless you put out another release and forgot to put the patch back into the newest. Lol Yes, sorry about that We just deployed the temporary fix to the cloud again, if you reload the page you should be good. The permanent fix @OmgImAlexis mentioned will go out in the next release of the plugin. 1 Link to comment
kizer Posted June 30, 2021 Share Posted June 30, 2021 1 hour ago, ljm42 said: Yes, sorry about that We just deployed the temporary fix to the cloud again, if you reload the page you should be good. The permanent fix @OmgImAlexis mentioned will go out in the next release of the plugin. I restarted using unraid-api restart since I shut it down remotely and it seems to be working just fine. Thanks for the quick fix again. 1 Link to comment
2000gtacoma Posted July 2, 2021 Share Posted July 2, 2021 (edited) Hey folks had the myservers plugin setup and running for a while. It stopped working. Uninstalled and reinstalled. Says not connected to the mothership. Cert provisioned, port forwarded in router, I can click the check button under management access and it says your server can be reached. Tried opening a terminal and typing unraid-api restart. Didn't make a difference. Any suggestions? Edit: Something weird I noticed is I can turn on flash backup and it will update on the myservers page. Also I am on the latest version. Its almost like maybe the myservers page is confused from the time I was running trial vs when I purchased my pro key. I'm showing 2 servers under myservers. Edited July 2, 2021 by 2000gtacoma Link to comment
kizer Posted July 2, 2021 Share Posted July 2, 2021 13 hours ago, 2000gtacoma said: Hey folks had the myservers plugin setup and running for a while. It stopped working. Uninstalled and reinstalled. Says not connected to the mothership. Cert provisioned, port forwarded in router, I can click the check button under management access and it says your server can be reached. Tried opening a terminal and typing unraid-api restart. Didn't make a difference. Any suggestions? Edit: Something weird I noticed is I can turn on flash backup and it will update on the myservers page. Also I am on the latest version. Its almost like maybe the myservers page is confused from the time I was running trial vs when I purchased my pro key. I'm showing 2 servers under myservers. Try running this command in console. unraid-api restart It will turn off your connection and attempt to restart the deamon and connect again. Another way I found was to logout of the MyServer plugin, which is in the same area as the "Can't connect to Mothership" area. Link to comment
2000gtacoma Posted July 2, 2021 Share Posted July 2, 2021 (edited) 17 minutes ago, kizer said: Try running this command in console. unraid-api restart It will turn off your connection and attempt to restart the deamon and connect again. Another way I found was to logout of the MyServer plugin, which is in the same area as the "Can't connect to Mothership" area. Yep did that. Mentioned that in my original post. When I run the unraid-api restart I see the status change to disconnected from unraid api then back to can't connect to mothership. When I originally installed this the first time the api restart worked perfect. Edit: Here is what I get when unraid-api restart is typed root@myserver:~# unraid-api restart Stopping unraid-api process... Process stopped! Starting unraid-api in "production" mode. Loading UPC API key... Emitting "add" event Emitting "replace" event Loading MyServers API key... No PID found in cache for unraid-api Loading state paths Daemonizing process. Daemonized successfully! Edited July 2, 2021 by 2000gtacoma Link to comment
ljm42 Posted July 2, 2021 Share Posted July 2, 2021 1 hour ago, 2000gtacoma said: Yep did that. Mentioned that in my original post. When I run the unraid-api restart I see the status change to disconnected from unraid api then back to can't connect to mothership. When I originally installed this the first time the api restart worked perfect. Thanks, I can reproduce this. We're looking into it Link to comment
2000gtacoma Posted July 2, 2021 Share Posted July 2, 2021 5 minutes ago, ljm42 said: Thanks, I can reproduce this. We're looking into it Thank you. If you need any other data, info, diagnostics, if I can help please feel free to reach out. 1 Link to comment
BelgarionNL Posted July 5, 2021 Share Posted July 5, 2021 (edited) hi my servers are identically configured and yet one says cant connect to mothership and the other one is online and working great. any specific things I can do to fix this? EDIT: removed plugin, restarted server, installed plugin and logged in. waited 5 minutes and now its working. Edited July 5, 2021 by BelgarionNL 1 Link to comment
shiftylilbastrd Posted July 6, 2021 Share Posted July 6, 2021 Looking for a quick assist with the plugin. I had to do a restore on my router and now most of my port forward settings are gone. Now I can't access the Unraid dashboard. What are the default port forward settings? That's what I used when I set it up. Link to comment
Chris Mot Posted July 6, 2021 Share Posted July 6, 2021 (edited) Hi @shiftylilbastrd, Default are: HTTP port: 80 HTTPS port: 443 Try https://ipaddress:443 as suggested on https://wiki.unraid.net/My_Servers#How_to_access_your_server_when_DNS_is_down Good luck. Edited July 6, 2021 by Chris Mot 1 Link to comment
shiftylilbastrd Posted July 6, 2021 Share Posted July 6, 2021 @Chris Mot Ended up having to manually add https:// before the ip. I actually had the port forwarding correct but had to ssh in and delete the ssl certs and reprovision to get [hash].unraid.net working again. 1 Link to comment
Chris Mot Posted July 6, 2021 Share Posted July 6, 2021 1 hour ago, shiftylilbastrd said: Ended up having to manually add https:// before the ip Good to see that you managed to sign in again. 1 Link to comment
2000gtacoma Posted July 7, 2021 Share Posted July 7, 2021 On 7/2/2021 at 2:22 PM, ljm42 said: Thanks, I can reproduce this. We're looking into it Any updates? Mine is still not connecting to the mothership? No rush just curious. Link to comment
ljm42 Posted July 8, 2021 Share Posted July 8, 2021 3 hours ago, 2000gtacoma said: Any updates? Mine is still not connecting to the mothership? No rush just curious. Hmm, sorry about that, the issue we were having last week has been resolved so I assumed you would be good. Would you please do the following to completely reset everything? In a webterminal, type: unraid-api stop On your flash drive, delete config/plugins/dynamix.my.servers/myservers.cfg Reload the webgui, then sign in to the UPC. There will be errors because we stopped the API, that is OK. Reboot the server. If that is horribly inconvenient you can run this instead: unraid-api start Link to comment
2000gtacoma Posted July 8, 2021 Share Posted July 8, 2021 45 minutes ago, ljm42 said: Hmm, sorry about that, the issue we were having last week has been resolved so I assumed you would be good. Would you please do the following to completely reset everything? In a webterminal, type: unraid-api stop On your flash drive, delete config/plugins/dynamix.my.servers/myservers.cfg Reload the webgui, then sign in to the UPC. There will be errors because we stopped the API, that is OK. Reboot the server. If that is horribly inconvenient you can run this instead: unraid-api start Just tried this. Opened web terminal stopped api. Deleted the file on the flashdrive. Reloaded GUI. I'm assuming UPC is the sign in for the my servers in the top right? Nothing there. Rebooted server still nothing in the top right. Removed the myservers plugin. Deleted the config\plugins\dynamix.my.servers folder. Reinstalled myservers plugin. Signed in. Check access under management access. Get the green check mark. Still get the cannot connect to mothership. Still showing 2 servers under my myservers account. Thoughts? Link to comment
2000gtacoma Posted July 8, 2021 Share Posted July 8, 2021 1 hour ago, 2000gtacoma said: Just tried this. Opened web terminal stopped api. Deleted the file on the flashdrive. Reloaded GUI. I'm assuming UPC is the sign in for the my servers in the top right? Nothing there. Rebooted server still nothing in the top right. Removed the myservers plugin. Deleted the config\plugins\dynamix.my.servers folder. Reinstalled myservers plugin. Signed in. Check access under management access. Get the green check mark. Still get the cannot connect to mothership. Still showing 2 servers under my myservers account. Thoughts? Played around some more. Both servers under myservers went away. Reinstalled myservers, signed back in, showed up under myservers as signed in but still not connecting to the mothership. Did the unraid-api restart, and I get this root@myserver ~# unraid-api restart Stopping unraid-api process... Process stopped! Starting unraid-api in "production" mode. Loading UPC API key... Emitting "add" event Emitting "replace" event Loading MyServers API key... No PID found in cache for unraid-api Loading state paths Daemonizing process. Daemonized successfully! Is the no pid found in cache for unraid-api normal? Link to comment
comet424 Posted July 8, 2021 Share Posted July 8, 2021 anyone deal with this plugin tonight bricking Unraid? i rebooted unraid and it no longer came online.. had to plug a video card in and boot up and it hung 45 min before i ssh into unraid and deleted the my servers plugin. in the plugins folder and rebooted.. it still part of the plugins and somewhere in unraid its keeping the plugin but i was able to boot back up so the first image is it hung 45 min.. the 2nd one is after i booted back up are ssh and deleting the plugin but its still in Plugins Link to comment
OmgImAlexis Posted July 8, 2021 Share Posted July 8, 2021 6 hours ago, 2000gtacoma said: Played around some more. Both servers under myservers went away. Reinstalled myservers, signed back in, showed up under myservers as signed in but still not connecting to the mothership. Did the unraid-api restart, and I get this root@myserver ~# unraid-api restart Stopping unraid-api process... Process stopped! Starting unraid-api in "production" mode. Loading UPC API key... Emitting "add" event Emitting "replace" event Loading MyServers API key... No PID found in cache for unraid-api Loading state paths Daemonizing process. Daemonized successfully! Is the no pid found in cache for unraid-api normal? Yes that's normal as it'll cache the pid on startup. I've looked through all the logs I can and honestly I can't see anything showing your server successfully connecting. I'm going to keep digging into this for you. Link to comment
BelgarionNL Posted July 8, 2021 Share Posted July 8, 2021 so on one of my servers the plugin is still a but unstable as it cant connect to the mothership randomly. the other server however is rocksolid and hasnt had a disconnect at all. Link to comment
2000gtacoma Posted July 8, 2021 Share Posted July 8, 2021 6 hours ago, OmgImAlexis said: Yes that's normal as it'll cache the pid on startup. I've looked through all the logs I can and honestly I can't see anything showing your server successfully connecting. I'm going to keep digging into this for you. Thanks I appreciate that. Anything I can check on my end? Also now just randomly saw a an error under my server name in unraid (where is usually says can not connect to mothership) graphql is offline. Did unraid-api restart and that goes back to can't connect. Link to comment
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