antonio3427 Posted March 15, 2021 Share Posted March 15, 2021 (edited) I just recently migrated from a older intel server build to a AMD CPU and since, I have had frequent crashes where the server is unresponsive and I have to reboot the server. Below is the specs I am running: M/B: ASUSTeK COMPUTER INC. ROG STRIX X370-F GAMING Version Rev X.0x - s/n: 180221242700511 BIOS: American Megatrends Inc. Version 5603. Dated: 07/28/2020 CPU: AMD Ryzen 7 3700X 8-Core @ 3600 MHz Cache: 512 KiB, 4 MB, 32 MB Memory: 32 GiB DDR4 (max. installable capacity 128 GiB) I have added my syslogs. I have: Set Global C-state control to disabled Set Power Supply Idle Control to Typical Current Idle syslog-192.168.1.50.log unraid-diagnostics-20210315-0714.zip Edited March 15, 2021 by antonio3427 Quote Link to comment
itimpi Posted March 15, 2021 Share Posted March 15, 2021 You are likely to get better informed feedback if you attach your systems diagnostics zip file (obtained via Tools->Diagnostics) to your NEXT post as that gives much more information about your system. Quote Link to comment
ChatNoir Posted March 15, 2021 Share Posted March 15, 2021 Hi, you should try to reduce your mem speed to something supported that is actually supported by your CPU. You can look here for more information : https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/?tab=comments#comment-819173 Quote Link to comment
antonio3427 Posted March 15, 2021 Author Share Posted March 15, 2021 I have attached the diagnostics zip file and changed me memory to DDR4-3200 Quote Link to comment
roadkill Posted March 15, 2021 Share Posted March 15, 2021 Hi, i am also having issues on 6.9.1 Cannot access webui,shares or any dockers. i have to force shutdown. seems to be random and works fine for a week or so then crashes. Attached diagnostics and syslog maximus-diagnostics-20210315-0930.zip syslog-10.0.1.253 (3).log 1 Quote Link to comment
roadkill Posted March 15, 2021 Share Posted March 15, 2021 8 hours ago, roadkill said: Hi, i am also having issues on 6.9.1 Cannot access webui,shares or any dockers. i have to force shutdown. seems to be random and works fine for a week or so then crashes. Attached diagnostics and syslog maximus-diagnostics-20210315-0930.zip 175.89 kB · 2 downloads syslog-10.0.1.253 (3).log 1.41 MB · 1 download Anyone? Quote Link to comment
antonio3427 Posted March 16, 2021 Author Share Posted March 16, 2021 I found that my MB (ASUS ROG STRIX X370-F GAMING) supports 4 x DIMM, Max. 64GB, DDR4 2400/2133 MHz Non-ECC, Un-buffered Memory I had 2 x DDR4 @ 3200. I forced it to use 2400. Going to test for a few days to see if this was the issue Quote Link to comment
antonio3427 Posted March 16, 2021 Author Share Posted March 16, 2021 changed my mem speed to 2400. I got more time but still crashed. Attached is what I am seeing when I plug a monitor into the server directly unraid-diagnostics-20210316-0854.zip Quote Link to comment
antonio3427 Posted March 17, 2021 Author Share Posted March 17, 2021 Since changing the mem speed to 2400, im seeing much longer periods before crashes. Around 8-10 hours: M/B: ASUSTeK COMPUTER INC. ROG STRIX X370-F GAMING Version Rev X.0x - s/n: 180221242700511 BIOS: American Megatrends Inc. Version 5603. Dated: 07/28/2020 CPU: AMD Ryzen 7 3700X 8-Core @ 3600 MHz Memory: 32 GiB DDR4 (max. installable capacity 128 GiB) Corsair CMK32GX4M2B3200C16, 16 GiB DDR4 @ 2400 MT/s Corsair CMK32GX4M2B3200C16, 16 GiB DDR4 @ 2400 MT/s Quote Link to comment
Darksurf Posted March 17, 2021 Share Posted March 17, 2021 looks like a possible BIOS/UEFI bug issue. have you tried acpi=off when booting? Quote Link to comment
rpj2 Posted March 18, 2021 Share Posted March 18, 2021 I got kernel panics on 6.9.0 and 6.9.1. I went back to -rc2 and everything is fine now. It seems like a lot of people are having problems, but haven't seen any responses about what is causing them. Quote Link to comment
antonio3427 Posted March 20, 2021 Author Share Posted March 20, 2021 On 3/17/2021 at 11:33 AM, Darksurf said: looks like a possible BIOS/UEFI bug issue. have you tried acpi=off when booting? As soon as I do this, I loose all my cores except for 1 Quote Link to comment
antonio3427 Posted April 1, 2021 Author Share Posted April 1, 2021 Anyone been able to figure this out? I have done the following: Turned down my memory to 2400 which my MB supports. Set Global C-state control to disabled Set Power Supply Idle Control to Typical Current Idle Adding 'rcu_nocbs=0-15' in syslinux config while I have been getting 1-2 stable days, i still get crashes at this point I may go back to a intel MB (supermicro) and intel CPU Quote Link to comment
John_M Posted April 1, 2021 Share Posted April 1, 2021 On 3/17/2021 at 2:04 PM, antonio3427 said: Corsair CMK32GX4M2B3200C16, 16 GiB DDR4 @ 2400 MT/s You ought to be able to clock it faster than that. I don't see your specific memory on the Asus QVL though - I might have missed it because it's difficult to search. With your motherboard and a 3700X the full 3200 MT/s is possible with the correct RAM, without overclocking the memory controllers. That said, 2400 MT/s should be easily possible, but leave it at that speed for the time being. Have you run a MemTest? Preferably go to MemTest86 and download the latest free version and make a dedicated USB stick - NOT your Unraid boot device! 6 hours ago, antonio3427 said: Set Global C-state control to disabled Turn that back on. 6 hours ago, antonio3427 said: Adding 'rcu_nocbs=0-15' in syslinux config Don't use that, either. 6 hours ago, antonio3427 said: Set Power Supply Idle Control to Typical Current Idle This^ is the only one you might need, and even that's probably cosmetic with a 3000-series CPU. But it does no harm. BOOT_IMAGE=/bzimage pcie_acs_override=downstream,multifunction vfio_iommu_type1.allow_unsafe_interrupts=1 initrd=/bzroot Revert this to the default, for the time being. In other words: BOOT_IMAGE=/bzimage initrd=/bzroot You have the latest BIOS, so nothing to change there. What power supply are you using? Do the MemTest for at least 24 hours, then see how long your server runs if you start it in Safe mode, without Dockers and VMs? Quote Link to comment
antonio3427 Posted April 21, 2021 Author Share Posted April 21, 2021 still experiencing this same issue. Now happening for frequent. unraid-diagnostics-20210421-1412.zip Quote Link to comment
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