Alberto Posted March 20, 2021 Share Posted March 20, 2021 I installed a recently purchased LSI 9200-8e card but Unraid fails to see any HDD. I previously had a Highpoint 2722 that did see the HDD, what am I missing? Quote Link to comment
ChatNoir Posted March 20, 2021 Share Posted March 20, 2021 Your diagnostics might help point you in the right direction. Tools / Diagnostics and attach the zip in your next post. Quote Link to comment
ken-ji Posted March 20, 2021 Share Posted March 20, 2021 You can check if the LSI card does see HDD during POST by accessing the card's utility (Ctrl-A during bootup) Sometimes the settings on the card might have some of the ports disabled Quote Link to comment
Alberto Posted March 20, 2021 Author Share Posted March 20, 2021 Here is the diagnostic file. I am new to Unraid and to linux as well. I am using a QNAP QGD-1600P as server so BIOS config are very limited and closed unfortunately. Thanks!! morpheus-diagnostics-20210320-1116.zip Quote Link to comment
SpuddyUK Posted March 20, 2021 Share Posted March 20, 2021 I'm running a LSI 9201 16i without issues here. Not QNAP though. 6.9.1 Quote Link to comment
JorgeB Posted March 20, 2021 Share Posted March 20, 2021 Everything looks fine to me with the HBA, it's being initialized correctly, not on the latest firmware but shouldn0t be an issue, I assume you're using the same cables as before? Still worth checking all connections. Quote Link to comment
ken-ji Posted March 20, 2021 Share Posted March 20, 2021 You're using the 8e (external), How is it connected to your HDDs? Are you using an Shelf/JBOD enclosure? SFF-8088->SFF-8088 is the usual here or are you feeding the cables back in SFF-8088->SATA? make sure you are using forward breakout cables as these are one directional and you can't use the other one (backward breakout) which is meant for controller/Motherboard SATA -> SAS enclosure (SFF-8088) Quote Link to comment
Alberto Posted March 20, 2021 Author Share Posted March 20, 2021 (edited) Yes, I am using an exterrnal Shelf/JBOD enclosure connecting to card with SFF-8088->SFF8088 cable. Also yes to using same cable, enclosure and HDD as before, only change is replacing Highpoint 2722 for LSI 9200-e8 card I just rechecked connections again and still no success Edited March 20, 2021 by Alberto Quote Link to comment
ken-ji Posted March 20, 2021 Share Posted March 20, 2021 During boot up, the LSI should be prompting to press Ctrl-A to enter the card setup utility, does this not work on your QNAP? Quote Link to comment
Alberto Posted March 21, 2021 Author Share Posted March 21, 2021 4 hours ago, ken-ji said: During boot up, the LSI should be prompting to press Ctrl-A to enter the card setup utility, does this not work on your QNAP? I am afraid it does not on this QNAP device. After turning on I assume it goes onto a "blind" POST and then directly onto Unraid boot sequence, I can before this invoke BOOT option which allows me to select different BOOT options and BIOS menu, but the menu I assume is a custom one build for QNAP and it is very limited, I am sure QNAP did not intend nor welcome users wanting to use their HW in any other way than theirs. Quote Link to comment
ken-ji Posted March 21, 2021 Share Posted March 21, 2021 (edited) Hmmm. you'll need to validate that the LSI card you have is actually working as you just acquired it to replace the Highpoint 2722.Maybe test the LSI on another machine if you have any with the shelf connected. Edited March 21, 2021 by ken-ji Quote Link to comment
Alberto Posted June 19, 2021 Author Share Posted June 19, 2021 Problem solved. I had to configure the LSI card to IT mode. Working smooth now. Thank you all. Quote Link to comment
cheesegrater2.0 Posted February 23, 2022 Share Posted February 23, 2022 I have the same issue and want to try configuring to IT mode. If I do this it wont affect the JBOD drives which are already configured on the card right? Quote Link to comment
JorgeB Posted February 23, 2022 Share Posted February 23, 2022 1 hour ago, cheesegrater2.0 said: If I do this it wont affect the JBOD drives which are already configured on the card right? Most likely it will affect, like this: Quote Link to comment
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