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[SOLVED] exception Emask and failed command: READ FPDMA QUEUED on M.2 sata cache disk

potjoe
in General Support

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Hi everyone, 

 

Looking at logs to check if upgrade to 6.9 was going smoothly, I noticed two episodes of "ata12.00: exception Emask" errors, followed by a lot of "ata12.00: failed command: READ FPDMA QUEUED" and, finally "ata12: hard resetting link".

 

I've done my homework : if I understand correctly what I found on the forum, three suspects are usually considered, SATA cables, PCIe module if relevant, or the drive itself. In this case, it's an M.2 Sata drive, directly plugged in MB's slot, and Smart report does not seems to point out a bad drive. Bad drive or mobo's fault then ? Have I missed something in the logs ? Before replacing anything, some help would be great!

 

Thank you

 

 

Logs :  

Mar 21 12:53:25 MonaLisa kernel: ata12.00: exception Emask 0x0 SAct 0xffffffff SErr 0x0 action 0x6 frozen
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:00:98:89:9d/00:00:06:00:00/40 tag 0 ncq dma 4096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:08:d8:8a:9d/00:00:06:00:00/40 tag 1 ncq dma 4096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/20:10:f0:8a:9d/00:00:06:00:00/40 tag 2 ncq dma 16384 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/40:18:a8:82:a2/07:00:06:00:00/40 tag 3 ncq dma 950272 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:20:38:86:9d/00:00:06:00:00/40 tag 4 ncq dma 4096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:28:18:8b:9d/00:00:06:00:00/40 tag 5 ncq dma 4096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/f8:30:28:73:a2/02:00:06:00:00/40 tag 6 ncq dma 389120 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/10:38:70:87:9d/00:00:06:00:00/40 tag 7 ncq dma 8192 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/70:40:28:88:9d/00:00:06:00:00/40 tag 8 ncq dma 57344 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/28:48:68:89:9d/00:00:06:00:00/40 tag 9 ncq dma 20480 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:50:38:87:9d/00:00:06:00:00/40 tag 10 ncq dma 4096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/10:58:d8:87:9d/00:00:06:00:00/40 tag 11 ncq dma 8192 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/10:60:f0:87:9d/00:00:06:00:00/40 tag 12 ncq dma 8192 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/10:68:08:88:9d/00:00:06:00:00/40 tag 13 ncq dma 8192 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/20:70:a0:88:9d/00:00:06:00:00/40 tag 14 ncq dma 16384 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/48:78:d8:88:9d/00:00:06:00:00/40 tag 15 ncq dma 36864 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/30:80:b8:89:9d/00:00:06:00:00/40 tag 16 ncq dma 24576 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/a8:88:f8:80:a2/01:00:06:00:00/40 tag 17 ncq dma 217088 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:90:08:8a:9d/00:00:06:00:00/40 tag 18 ncq dma 4096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/08:98:28:76:a2/03:00:06:00:00/40 tag 19 ncq dma 397312 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/98:a0:38:79:a2/00:00:06:00:00/40 tag 20 ncq dma 77824 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/18:a8:28:89:9d/00:00:06:00:00/40 tag 21 ncq dma 12288 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/80:b0:d8:79:a2/00:00:06:00:00/40 tag 22 ncq dma 65536 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:01:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/48:b8:18:8a:9d/00:00:06:00:00/40 tag 23 ncq dma 36864 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:e0:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/f0:c0:60:7a:a2/03:00:06:00:00/40 tag 24 ncq dma 516096 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:e0:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/98:c8:58:7e:a2/02:00:06:00:00/40 tag 25 ncq dma 339968 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/30:d0:50:85:9d/00:00:06:00:00/40 tag 26 ncq dma 24576 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:e0:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/18:d8:70:8a:9d/00:00:06:00:00/40 tag 27 ncq dma 12288 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:e0:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/18:e0:90:8a:9d/00:00:06:00:00/40 tag 28 ncq dma 12288 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/18:e8:18:87:9d/00:00:06:00:00/40 tag 29 ncq dma 12288 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/18:f0:48:89:9d/00:00:06:00:00/40 tag 30 ncq dma 12288 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12.00: failed command: READ FPDMA QUEUED
Mar 21 12:53:25 MonaLisa kernel: ata12.00: cmd 60/20:f8:b0:8a:9d/00:00:06:00:00/40 tag 31 ncq dma 16384 in
Mar 21 12:53:25 MonaLisa kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Mar 21 12:53:25 MonaLisa kernel: ata12.00: status: { DRDY }
Mar 21 12:53:25 MonaLisa kernel: ata12: hard resetting link

monalisa-diagnostics-20210322-1829.zip

 

 

monalisa-smart-20210322-1840.zip

Edited by potjoe
Adding logs and SMART report

  • Quote
    • potjoe changed the title to exception Emask and failed command: READ FPDMA QUEUED on M.2 sata cache disk
    • Community Expert

    Not much you can try with m.2 devices, try a different one if available, ideally a different model, BIOS update might also help, though kind of a long shot.

  • Quote
    • Author

    Thank you for your time! I've added the smart report in the initial post, I forgot to post it. 

     

    Since I've been running this server in this configuration (this bios version and this drive) for almost a year now, I'll bet on the drive for now. I ordered one, I'll try to swap it and keep you updated! 

  • Quote

    I'd try reseating it, checking that the contacts aren't damaged - that's sort of similar to replacing a SATA cable.

     

  • Quote
    • Author

    That's worth the shot indeed. Not like i've been moving arround my server though!

     

    Edit: Drive reseated, and dust cleaned up! l Let see if the error occurs again now..

     

    Edit2: Soo it's been a few days, and no Warning to declare in logs after cleaning dust / reseating the drive. I sent back the replacement one, hope it'll last for a few months ! 

     

    Thank you for your help, subject can be tagged as solved. 

    Edited by potjoe
    Drive operation

  • Quote
    • potjoe changed the title to [SOLVED] exception Emask and failed command: READ FPDMA QUEUED on M.2 sata cache disk

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