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what are these errors, syslog attached, very slow performance on one drive

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My network speed to my server is really slow and my syslog looks like its showing some errors, any idea?

 

Edit....the only thing I added in the last two days was my APC UPS, would that do anything?

syslog-2011-02-18.txt

  • Author

I keep seeing this repeated

 

Feb 18 09:27:19 Tower kernel: drivers/hid/usbhid/hid-core.c: usb_submit_urb(ctrl) failed (System)

Feb 18 09:27:21 Tower kernel: usb 6-1: reset low speed USB device using uhci_hcd and address 2 (Drive related)

 

I keep seeing this repeated

 

Feb 18 09:27:19 Tower kernel: drivers/hid/usbhid/hid-core.c: usb_submit_urb(ctrl) failed (System)

Feb 18 09:27:21 Tower kernel: usb 6-1: reset low speed USB device using uhci_hcd and address 2 (Drive related)

 

You might try plugging your UPS into a different USB port.  It seems to keep resetting the one you are currently using.
  • Author

Thanks Joe, I will try that when I get home. Would that cause my server to be slow though?  I couldn't even transfer a 5 gig file

Thanks Joe, I will try that when I get home. Would that cause my server to be slow though?  I couldn't even transfer a 5 gig file

I don't see anything in the syslog except the usb resets.  The ethernet link seems to be connecting at 1000Mb/s.

 

The UPS seems to be on battery?

Feb 18 08:02:11 Tower apcupsd[1652]: Battery disconnected.

Feb 18 08:02:11 Tower kernel: drivers/hid/usbhid/hid-core.c: usb_submit_urb(ctrl) failed

 

Which APC UPS are you using?

 

Joe L.

  • Author

I'm using the SUA1500RM2U, http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=SUA1500RM2U&total_watts=50

 

It's not on battery. I rebooted the server last night but I haven't had time to test it out yet. When I get home I will try and transfer a file and see if it works, if not I will post another log

 

Edit....also I'm using the older version of the ups script in unmenu, not the newer one.  I think the newer one said something like use the older one

I'm using the SUA1500RM2U, http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=SUA1500RM2U&total_watts=50

 

It's not on battery. I rebooted the server last night but I haven't had time to test it out yet. When I get home I will try and transfer a file and see if it works, if not I will post another log

 

Edit....also I'm using the older version of the ups script in unmenu, not the newer one.  I think the newer one said something like use the older one

Very nice UPS.

 

I've had the newer version of apcupsd exit on me.  The older has always work, therefore I don't use the newer version.

It may work better for you. Only way to know is to give it a try.

  • Author

thanks Joe, I might give the newer one a shot.  If it does exit, will I get an email about it, I have SSMTP set up and working?

  • Author

Hey Joe, here is my new log.  I tried another USB port but my network is still super slow.  Do I still have the same error?  Would using a serial cable make a difference?

 

It has to be something with the server because I can transfer files from my mac mini to my macbook pro fine.  Any idea?  I will keep testing some things.

 

 

syslog-2011-02-19.txt

  • Author

So the smart report below looks OK?  So I guess its not the drive.  I can copy files to other drives on the array but not to the drive below, any idea?  I have plenty of space left on it.

 

 

Statistics for /dev/sdf 00M_WD-WMAZA0766598

smartctl -a -d ata /dev/sdf

smartctl version 5.38 [i486-slackware-linux-gnu] Copyright © 2002-8 Bruce Allen

Home page is http://smartmontools.sourceforge.net/

 

=== START OF INFORMATION SECTION ===

Device Model:     WDC WD20EARS-00MVWB0

Serial Number:    WD-WMAZA0766598

Firmware Version: 51.0AB51

User Capacity:    2,000,398,934,016 bytes

Device is:        Not in smartctl database [for details use: -P showall]

ATA Version is:   8

ATA Standard is:  Exact ATA specification draft version not indicated

Local Time is:    Sat Feb 19 06:38:42 2011 EST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

 

=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED

 

General SMART Values:

Offline data collection status:  (0x85) Offline data collection activity

was aborted by an interrupting command from host.

Auto Offline Data Collection: Enabled.

Self-test execution status:      ( 245) Self-test routine in progress...

50% of test remaining.

Total time to complete Offline

data collection: (37680) seconds.

Offline data collection

capabilities: (0x7b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities:            (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability:        (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: (   2) minutes.

Extended self-test routine

recommended polling time: ( 255) minutes.

Conveyance self-test routine

recommended polling time: (   5) minutes.

SCT capabilities:       (0x3035) SCT Status supported.

SCT Feature Control supported.

SCT Data Table supported.

 

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

 1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       4

 3 Spin_Up_Time            0x0027   167   163   021    Pre-fail  Always       -       6650

 4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       99

 5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0

 7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0

 9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       1074

10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0

11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0

12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       14

192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       8

193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       2924

194 Temperature_Celsius     0x0022   127   120   000    Old_age   Always       -       23

196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0

198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0

199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0

200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

 

SMART Error Log Version: 1

No Errors Logged

 

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error

# 1  Short offline       Completed without error       00%      1074         -

 

SMART Selective self-test log data structure revision number 1

SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS

   1        0        0  Not_testing

   2        0        0  Not_testing

   3        0        0  Not_testing

   4        0        0  Not_testing

   5        0        0  Not_testing

Selective self-test flags (0x0):

 After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

 

The errors are USB related, but I thought the issue was a network issue.  I would look to see if the USB driver and the network driver are sharing the same interrupt.

  • Author

I didn't know if the USB error would/could effect the network issue. I might just hook up the ups with a serial cable, that should get rid of the errors at least.

 

I have no idea why it's so slow, I can copy the files to the other drives but not this one. What would cause one drive to be slow?

  • Author

Do you think it could be a cable?

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