cassiusdrow Posted February 19, 2011 Share Posted February 19, 2011 I have a new precleared WD 2TB EARS that has had the error below twice. The drive is inaccessible after the error. If I reboot the drive reappears. Should I RMA this drive? Feb 19 04:40:41 Unraid kernel: ata14.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen (Errors) Feb 19 04:40:41 Unraid kernel: ata14.00: failed command: CHECK POWER MODE (Minor Issues) Feb 19 04:40:41 Unraid kernel: ata14.00: cmd e5/00:00:00:00:00/00:00:00:00:00/40 tag 0 (Drive related) Feb 19 04:40:41 Unraid kernel: res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout) (Errors) Feb 19 04:40:41 Unraid kernel: ata14.00: status: { DRDY } (Drive related) Feb 19 04:40:41 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:40:51 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:40:51 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:41:01 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:41:01 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:41:12 Unraid kernel: ata14: link is slow to respond, please be patient (ready=0) (Drive related) Feb 19 04:41:36 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:41:36 Unraid kernel: ata14: limiting SATA link speed to 1.5 Gbps (Drive related) Feb 19 04:41:36 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:41:41 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:41:41 Unraid kernel: ata14: reset failed, giving up (Minor Issues) Feb 19 04:41:41 Unraid kernel: ata14.00: disabled (Errors) Feb 19 04:41:41 Unraid kernel: ata14: EH complete (Drive related) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Unhandled error code (Errors) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Result: hostbyte=0x04 driverbyte=0x00 (System) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] CDB: cdb[0]=0x28: 28 00 00 00 f4 38 00 00 08 00 (Drive related) Feb 19 04:41:41 Unraid kernel: end_request: I/O error, dev sdg, sector 62520 (Errors) Feb 19 04:41:41 Unraid kernel: Buffer I/O error on device sdg, logical block 7815 (Errors) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Unhandled error code (Errors) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Result: hostbyte=0x04 driverbyte=0x00 (System) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] CDB: cdb[0]=0x28: 28 00 00 00 f4 38 00 00 08 00 (Drive related) Feb 19 04:41:41 Unraid kernel: end_request: I/O error, dev sdg, sector 62520 (Errors) Feb 19 04:41:41 Unraid kernel: Buffer I/O error on device sdg, logical block 7815 (Errors) Feb 19 04:41:41 Unraid kernel: program smartctl is using a deprecated SCSI ioctl, please convert it to SG_IO Feb 19 04:41:41 Unraid last message repeated 2 times Feb 19 08:00:13 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Feb 19 08:00:59 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Feb 19 08:08:19 Unraid last message repeated 3 times Feb 19 08:13:20 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Feb 19 08:18:20 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Quote Link to comment
SSD Posted February 19, 2011 Share Posted February 19, 2011 I have a new precleared WD 2TB EARS that has had the error below twice. The drive is inaccessible after the error. If I reboot the drive reappears. Should I RMA this drive? Feb 19 04:40:41 Unraid kernel: ata14.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen (Errors) Feb 19 04:40:41 Unraid kernel: ata14.00: failed command: CHECK POWER MODE (Minor Issues) Feb 19 04:40:41 Unraid kernel: ata14.00: cmd e5/00:00:00:00:00/00:00:00:00:00/40 tag 0 (Drive related) Feb 19 04:40:41 Unraid kernel: res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout) (Errors) Feb 19 04:40:41 Unraid kernel: ata14.00: status: { DRDY } (Drive related) Feb 19 04:40:41 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:40:51 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:40:51 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:41:01 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:41:01 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:41:12 Unraid kernel: ata14: link is slow to respond, please be patient (ready=0) (Drive related) Feb 19 04:41:36 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:41:36 Unraid kernel: ata14: limiting SATA link speed to 1.5 Gbps (Drive related) Feb 19 04:41:36 Unraid kernel: ata14: hard resetting link (Minor Issues) Feb 19 04:41:41 Unraid kernel: ata14: softreset failed (device not ready) (Minor Issues) Feb 19 04:41:41 Unraid kernel: ata14: reset failed, giving up (Minor Issues) Feb 19 04:41:41 Unraid kernel: ata14.00: disabled (Errors) Feb 19 04:41:41 Unraid kernel: ata14: EH complete (Drive related) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Unhandled error code (Errors) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Result: hostbyte=0x04 driverbyte=0x00 (System) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] CDB: cdb[0]=0x28: 28 00 00 00 f4 38 00 00 08 00 (Drive related) Feb 19 04:41:41 Unraid kernel: end_request: I/O error, dev sdg, sector 62520 (Errors) Feb 19 04:41:41 Unraid kernel: Buffer I/O error on device sdg, logical block 7815 (Errors) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Unhandled error code (Errors) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] Result: hostbyte=0x04 driverbyte=0x00 (System) Feb 19 04:41:41 Unraid kernel: sd 14:0:0:0: [sdg] CDB: cdb[0]=0x28: 28 00 00 00 f4 38 00 00 08 00 (Drive related) Feb 19 04:41:41 Unraid kernel: end_request: I/O error, dev sdg, sector 62520 (Errors) Feb 19 04:41:41 Unraid kernel: Buffer I/O error on device sdg, logical block 7815 (Errors) Feb 19 04:41:41 Unraid kernel: program smartctl is using a deprecated SCSI ioctl, please convert it to SG_IO Feb 19 04:41:41 Unraid last message repeated 2 times Feb 19 08:00:13 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Feb 19 08:00:59 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Feb 19 08:08:19 Unraid last message repeated 3 times Feb 19 08:13:20 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) Feb 19 08:18:20 Unraid unmenu[1557]: Unrecognized state, drive sdg, assuming not spinning: drive state is: unknown (Drive related) You need to run a smart report on the drive. You can't tell if a drive is bad from looking at the syslog. First impression is that you may have a bad or loose data or power connection to the drive. Follow the instructions in the Troubleshooting link in my sig to run and post a smart report to see if the drive itself is failing. Quote Link to comment
cassiusdrow Posted March 1, 2011 Author Share Posted March 1, 2011 Smart reports and tests showed no issues. The drive was in an iStar 5in3 drive backplane so I reseated the drive in the unit and it has been fine ever since. I have since run an additional preclear as well as using it to replace the parity drive. Quote Link to comment
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