April 7, 20215 yr Accessing the drives from the UI (Main -> click on disk name) shows "Can not read attributes" on Attributes section of the disks. If I go on terminal and run smartctl --all /dev/sd* does correctly return all the smart info about the disks. We use Unraid version 6.9.1 2021-03-08. Being more convenient to access it thru UI, I would like to further investigate this issue. Can anyone help me by pointing out where to look to solve this issue? Thank you!
April 7, 20215 yr Author 3 minutes ago, JorgeB said: Please post the diagnostics: Tools-> Diagnostics I have downloaded the Diagnostics logs, please find them attached. Thank you! q1-diagnostics-20210407-1032.zip
April 7, 20215 yr Community Expert Strange since SMART is working for the diags, on settings -> disk settings -> global SMART monitoring is the default SMART controller set to automatic? If yes change to a different one, apply, change back to automatic and apply again.
April 7, 20215 yr Author Yes, Default SMART Controller Type is set to Automatic. Changed it to ATA, apply, then back to Automatic, apply again. Nothing changed unfortunately, checked individually each disks for SMART attributes, the section is empty, only "Can not read attributes" error is shown. Maybe I have to wait for a while, I don't know how often are this SMART info gathered.
April 7, 20215 yr Community Expert Should already be available, no idea what the problem is if it's working for the diags.
April 7, 20215 yr Community Expert 3 hours ago, FlorinS said: smartctl --all /dev/sd* I dont think GUI will show if drives are spundown. This command will spin them up.
April 7, 20215 yr Community Expert 4 minutes ago, SimonF said: I dont think GUI will show if drives are spundown. Good point, it won't, I assumed the disks were up.
April 7, 20215 yr Author It seems the issue was related to unraid-logo-tweaker plugin. After removing unraid-logo-tweaker plugin, all disks SMART attributes are now shown correctly. Thank you. Have a great day!
August 3, 20214 yr Dear friends, After I updated my server to unraid 6.9.2 I cannot see my drives attributes in the GUI. The only one that shows up is my nvme. It has been a while, and I cannot figure it out why. In my diagnose files, attributes are there. @FlorinS how did you manage to find which plugging was conflicting? The only difference I can think, besides the NVME been NVME, is that NVME was installed after my unraid server was updated to 6.9.2. I look forward to hearing from you guys, Lucas Mendes whitehouse-diagnostics-20210803-0937.zip HDDs and SSDs NVME Edited August 3, 20214 yr by DrLucasMendes
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