Requesting new Pro Key - No email


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So I broke my flash drive while doing some maintenance for my server. Luckily, I have a very recent backup and spare flash drive. Did a quick restore and got booted backup. I've requested a new key from the "request key" option in unRAID however I have not received a key, and it has been quite some time. The email is not in my junk or trash folders either.

 

I did also send an email to support but it says they ask to wait up to 3 business days. I realize its a Sunday, but I need my server back up for some work (especially to get some files). I am just wondering if there is any other way I can get that key. Requesting the key again says that the GUID has been assigned to another user.

 

I would appreciate some assistance with this. Thanks

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Posted (edited)

@Squid

If I create a trial key USB, I will have to setup my dockers and disk assignments again correct?

Also, would that USB GUID then be on a blacklist or something (for future replacements or license keys)?

Edited by flallnatural
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1 hour ago, flallnatural said:

I will have to setup my dockers and disk assignments again

 

Just copy your existing config folder onto the USB stick you're using for the trial.

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22 hours ago, flallnatural said:

So I broke my flash drive while doing some maintenance for my server. Luckily, I have a very recent backup and spare flash drive. Did a quick restore and got booted backup. I've requested a new key from the "request key" option in unRAID however I have not received a key, and it has been quite some time. The email is not in my junk or trash folders either.

 

I did also send an email to support but it says they ask to wait up to 3 business days. I realize its a Sunday, but I need my server back up for some work (especially to get some files). I am just wondering if there is any other way I can get that key. Requesting the key again says that the GUID has been assigned to another user.

 

I would appreciate some assistance with this. Thanks

Hello,

I have replied to you via email. 

Cheers,

Spencer

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