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Can't access Unraid login page locally without internet access after enabling remote management

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After enabling remote management, I seem to be unable to access the Unraid login/dashboard page when my internet is down. Previously, I could always just go the IP address eg. 10.0.0.5 and the login page would load. Now, when I enter that IP address, it always forwards to xxxx.unraid.net therefore appearing to try to load the page over the internet.

 

Am I imagining this? What's the solution here? 

  • Community Expert

have you tired https://ip rather than http://ip

 

Edited by SimonF

Welcome to the club, my friend!... You are now under the umbrella of everything.unsaid(<- that's the suggested spelling for unraid).net.

 

Seriously, I'm looking for the solution too. I've tried everything (that I know of so far).

 

@SimonF thinks lINUX iS(nt) cASe sEnsItIvE, but he's a great fellow.

 

6.

  • Community Expert

This pretty much sums it up

  

On 3/29/2019 at 3:49 AM, ljm42 said:

I have had mixed results with https://ipaddress . At a minimum you will need to bypass the browser warnings telling you that the certificate doesn't match the url.

 

http://ipaddress will automatically redirect to https://hash.unraid.net . If your computer hasn't cached that address already and your Internet is down, it won't be able to do a DNS lookup, which causes the issue you are seeing.

 

One solution is to add an entry to your local hosts file that points  hash.unraid.net to the correct IP address.  The downside is that this overrides DNS, so you need to remember to update the hosts file if the IP address ever changes.

 

Another solution is to disable SSL by editing the /boot/config/ident.cfg file and changing USE_SSL to "no", then typing "powerdown -r" from the console to reboot. When it comes back up you will be able to use http://ipaddress to access the gui.
 

 

  • Community Expert
57 minutes ago, 6of6 said:

Welcome to the club, my friend!... You are now under the umbrella of everything.unsaid(<- that's the suggested spelling for unraid).net.

 

Seriously, I'm looking for the solution too. I've tried everything (that I know of so far).

 

@SimonF thinks lINUX iS(nt) cASe sEnsItIvE, but he's a great fellow.

 

6.

Was a typo, meant http rather than https.

Edited by SimonF

11 hours ago, loheiman said:

After enabling remote management, I seem to be unable to access the Unraid login/dashboard page when my internet is down. Previously, I could always just go the IP address eg. 10.0.0.5 and the login page would load. Now, when I enter that IP address, it always forwards to xxxx.unraid.net therefore appearing to try to load the page over the internet.

 

In order to do SSL, your browser requires a Fully Qualified Domain Name such as yourpersonalhash.unraid.net. The webgui doesn't load over the Internet, but the browser does need to do a DNS lookup to resolve yourpersonalhash.unraid.net to the local IP. If your DNS server is unreachable and your client or router hasn't cached the lookup then you'll get the issue you have now. 

 

My comment from 2019 about using a hosts file or disabling SSL still works, but for a temporary outage my advice today would be to use https://ipaddress and ignore the browser warnings. Easy workaround.

  • Community Expert
9 hours ago, ljm42 said:

My comment from 2019 about using a hosts file or disabling SSL still works, but for a temporary outage my advice today would be to use https://ipaddress and ignore the browser warnings. Easy workaround.

I've personally experienced the same as others, where http://ipaddress will automatically redirect to https://hash.unraid.net and the unraid interface is unreachable.

This might be specific to Chrome & Edge-Chromium

5 hours ago, tjb_altf4 said:

I've personally experienced the same as others, where http://ipaddress will automatically redirect to https://hash.unraid.net and the unraid interface is unreachable.

This might be specific to Chrome & Edge-Chromium

 

Right, http://ipaddress redirects to https://hash.unraid.net . That is what it is designed to do.

 

But if DNS is down and you can't resolve hash.unraid.net, you can use httpS://ipaddress (note the 's') as a work around, as long as you ignore the browser warnings.

  • Author
On 4/24/2021 at 1:11 AM, ljm42 said:

 

Right, http://ipaddress redirects to https://hash.unraid.net . That is what it is designed to do.

 

But if DNS is down and you can't resolve hash.unraid.net, you can use httpS://ipaddress (note the 's') as a work around, as long as you ignore the browser warnings.

 

Thanks for the suggestions but entering https://ipaddress did not work for me. I cannot change the DNS settings on the device i'm using as it's corporate-managed. I guess the only solution is to disable SSL and remote access?

Edited by loheiman

On 4/27/2021 at 12:59 PM, loheiman said:

Thanks for the suggestions but entering https://ipaddress did not work for me.

 

Specifically what happens? You should get a warning that the certificate is invalid for that url, which you would need to ignore in order to get past

 

On 4/27/2021 at 12:59 PM, loheiman said:

I cannot change the DNS settings on the device i'm using as it's corporate-managed. I guess the only solution is to disable SSL and remote access?

 

I thought we were just trying to get into the system during a temporary Internet outage? Is that no longer the issue we are trying to solve?

  • Author

When I entered https://ipaddress without internet access, chrome gave me a DNS resolution error. 

 

Yes, I am trying to make sure I have access to my server during a temporary internet outage. A previous poster suggested a solution that to add an entry to your local hosts file which I don't feel comfortable doing on a company-managed device.

2 hours ago, loheiman said:

When I entered https://ipaddress without internet access, chrome gave me a DNS resolution error. 

Can you show me a screenshot of this? Be sure you are using https and not http

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