[Solved] No webGUI access, even locally, after updating and key install.

[Nokcha]

Hey everyone, new here to the forums,

 

I've had my server running for a few months without much issue until today.

The issue is as follows:

 

• I installed a newly purchased key, then updated the server to 6.9.2. After the next reboot, I lost all webGUI access.
• There was no change when booting in safe mode.
• I also booted in safe mode with GUI to test it, and I still cannot access the webGUI even through the tower's GUI and localhost address.
• Another issue I have noticed is that initially the server now boots with an APIPA address, then shortly after it refreshed and becomes the static IP address I had assigned.

 

I am able to ping, SSH, access docker services, pretty much everything except reach the webGUI directly.

 

Attached are my logs, any help or advice would be greatly appreciated.

kronos-diagnostics-20210426-2354.zip

Edited April 27, 2021 by Nokcha
Solved the issue

[trurl]

7 hours ago, Nokcha said:

boots with an APIPA address, then shortly after it refreshed and becomes the static IP address I had assigned.

Is that IP reserved for your Unraid MAC address in the router ?

 

On mobile now so can't look at Diagnostics yet 

[trurl]

Why are your DNS 192... addresses but your IP is 10...?

 

I am guessing that you have put your server on a different network than the rest of your LAN.

 

Probably better if you just delete config/network.cfg and let it use default DHCP, then if you want a static IP assign to your Unraid MAC address in the router from the available IPs the router is using for your LAN.

 

[Nokcha]

6 hours ago, trurl said:

Why are your DNS 192... addresses but your IP is 10...?

 

I am guessing that you have put your server on a different network than the rest of your LAN.

 

Probably better if you just delete config/network.cfg and let it use default DHCP, then if you want a static IP assign to your Unraid MAC address in the router from the available IPs the router is using for your LAN.

 

Thanks for getting back to me, I tried deleting network.cfg and rebooting to see if that changed anything, and it didn't fix it.

 

There are 2 network adapters installed on the server.

• The 10.0.0.0/30 network is for a mellanox connectx-3 between the unraid server and my workstation.
• The 192.168.68.122 is the address used on the rest of the network.

 

Here's a screenshot of the built in GUI on the tower itself. It can't access localhost at all, but it can access anything else on the internet.

 

Could the issue possibly be caused a rouge docker container? The server had been up about 30 days before this restart and issue took place. I did install a few containers in that time frame.

 

 

**Edit

After doing a lot of digging, I came across this error when running nginx -t

 

Quote

nginx: [emerg] cannot load certificate "/etc/ssl/certs/unraid_bundle.pem

 

Edited April 27, 2021 by Nokcha
Updated network adapter information

[Nokcha]

Hey everyone, in case you're interested I figured out the issue.

 

A while back I was messing around with let's encrypt certificates and must have set it up wrong.

After finding the nginx cert error, and searching through the forums some more, I came across this post that said:

 

Quote

Anyway, I would delete config/ssl/* from the flash drive and reboot.  Unraid should regenerate the missing *.pem files. If you still have issues, attach the full diagnostics after your next boot.

 

Deleting config/ssl/* and rebooting solved the issue. nginx -t ran successfully, and I was able to access the webGUI again.

 

Long story short, it seems to have been a certificate issue.

 

Thank you for all the help.