All storage devices disappeared from system - USB as well as all SAS expander connected disks

[acosmichippo]

Hello all,

 

Overnight something happened with my key file and now unraid is telling me it's missing or corrupt.  I've tried re-installing the original key file via the URL in the original purchase email, but it errors out.

 

Normally I'd try rebooting, but dockers seem to be working OK now, and I'm afraid unraid won't boot up again without a valid key file.

 

Any help would be greatly appreciated, diags attached.  Thank you!

 

Edited January 2, 2022 by acosmichippo

[acosmichippo]

seems like there was some catastrophic failure.  might be hardware, not sure yet.  all SSDs and the USB drive have disappeared.  Trying a reboot now.

[acosmichippo]

did a full power cycle and now things seem to be normalish.  parity check running.  ¯\_(ツ)_/¯

 

But if someone can spot any clues in the diag files about what happened that would be awesome.  maybe it's time to replace the guts.

 

Looks like it all started around 7:11am this morning:

 

May 15 07:11:36 unraid kernel: usb 3-3: USB disconnect, device number 2

 

Edited May 15, 2021 by acosmichippo

[JorgeB]

Flash drive dropped offline, if using a USB 3.0 port try USB 2.0 instead.

[acosmichippo]

is that what precipitated all the other devices dropping as well?  It was already in a USB2 port.

[JorgeB]

12 minutes ago, acosmichippo said:

is that what precipitated all the other devices dropping as well?

What other devices dropped?

[JorgeB]

22 minutes ago, JorgeB said:

What other devices dropped?

I guess you mean the disks as the title mentions :), I can't see that in the log, but it's normal for the webGUI to not function correctly after the flash drops.