Noob looking for a little assistance.. IBM DS3500 Storage not showing up

[Wiseone001]

hello all, i am configuring additional shelf storage units, already got my hp msa2012sa configured with 24TB and now im trying to add in my additional 6tb storage unit,, it shows u in devices on the system but is not showing up as unrecognized drives to be added in..

I am going to attach my diag for you all to view

 

Also would apprecite your comments and thoughts on how to best utilize the system other then file storage.

 

I have also played with the system temp options and one time it worked then it no longer shows. wonder if anyone could shed some light on that as well.

 

 

Thanks

 

tower-diagnostics-20210520-1700.zip

[Wiseone001]

IOMMU group 28:[1000:0072] 15:00.0 Serial Attached SCSI controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03)

[6:0:0:9] disk IBM 1746 FAStT 1070 /dev/sdaa 599GB

[6:0:0:0] disk IBM 1746 FAStT 1070 /dev/sdr 599GB

[6:0:0:1] disk IBM 1746 FAStT 1070 /dev/sds 599GB

[6:0:0:2] disk IBM 1746 FAStT 1070 /dev/sdt 599GB       THESE DRIVES DO NOT SHOW UP in Unassigned

[6:0:0:3] disk IBM 1746 FAStT 1070 /dev/sdu 599GB

[6:0:0:4] disk IBM 1746 FAStT 1070 /dev/sdv 599GB

[6:0:0:5] disk IBM 1746 FAStT 1070 /dev/sdw 599GB

[6:0:0:6] disk IBM 1746 FAStT 1070 /dev/sdx 599GB

[6:0:0:7] disk IBM 1746 FAStT 1070 /dev/sdy 599GB

[6:0:0:8] disk IBM 1746 FAStT 1070 /dev/sdz 599GB

IOMMU group 29:[9005:0285] 1a:00.0 RAID bus controller: Adaptec AAC-RAID (rev 09)

[3:1:14:0] disk Micron_M550_MTFD MU01 /dev/sdb 511GB

[3:1:15:0] disk ST91000640NS BE24 /dev/sdc 999GB

[3:1:16:0] disk ST91000640NS BE24 /dev/sdd 999GB

[3:1:17:0] disk ST91000640NS BE24 /dev/sde 999GB

[3:1:18:0] disk ST91000640NS BE24 /dev/sdf 999GB

[3:1:19:0] disk ST91000640NS BE24 /dev/sdg 999GB

[3:1:20:0] disk ST91000640NS BE24 /dev/sdh 999GB

[3:1:21:0] disk ST91000640NS BE24 /dev/sdi 999GB

[3:1:22:0] disk ST91000640NS BE24 /dev/sdj 999GB

[3:1:23:0] disk ST91000640NS BE24 /dev/sdk 999GB

[3:1:24:0] disk ST91000640NS BE24 /dev/sdl 999GB

[3:1:25:0] disk ST91000640NS BE24 /dev/sdm 999GB

[3:1:26:0] disk ST91000640NS BE24 /dev/sdn 999GB

[3:1:27:0] disk ST91000640NS BE24 /dev/sdo 999GB

[3:1:28:0] disk ST91000640NS BE24 /dev/sdp 999GB

[3:1:29:0] disk ST91000640NS BE24 /dev/sdq 999GB

IOMMU group 30:[1000:0072] 1f:00.0 Serial Attached SCSI controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03)

[7:0:0:1] disk HP MSA2012sa J300 /dev/sdab 2.00TB

[7:0:0:2] disk HP MSA2012sa J300 /dev/sdac 2.00TB

[7:0:0:3] disk HP MSA2012sa J300 /dev/sdad 2.00TB

[7:0:0:4] disk HP MSA2012sa J300 /dev/sdae 2.00TB

[7:0:0:5] disk HP MSA2012sa J300 /dev/sdaf 2.00TB

[7:0:0:6] disk HP MSA2012sa J300 /dev/sdag 2.00TB

[7:0:0:7] disk HP MSA2012sa J300 /dev/sdah 2.00TB

[7:0:0:8] disk HP MSA2012sa J300 /dev/sdai 2.00TB

[7:0:0:9] disk HP MSA2012sa J300 /dev/sdaj 2.00TB

[7:0:0:10] disk HP MSA2012sa J300 /dev/sdak 1.00TB

[7:0:0:11] disk HP MSA2012sa J300 /dev/sdal 1.00TB

[7:0:0:12] disk HP MSA2012sa J300 /dev/sdam 450GB

[JorgeB]

12 hours ago, Wiseone001 said:

im trying to add in my additional 6tb storage unit

Looks like the unit has dual controllers, Unraid doesn't support SAS multipath, try connecting just one cable from the HBA to the enclosure.

 

P.S. You're using firmware 20.00.02.00 on the LSIs, they should be updated to 20.00.07.00 as any p20 firmware except the latest has known issues.

[Wiseone001]

1 hour ago, JorgeB said:

Looks like the unit has dual controllers, Unraid doesn't support SAS multipath, try connecting just one cable from the HBA to the enclosure.

 

P.S. You're using firmware 20.00.02.00 on the LSIs, they should be updated to 20.00.07.00 as any p20 firmware except the latest has known issues.

Thank you for your response, i do however have two SAS Controllers, one for my IBM Disk array (the one in question that shows under devices but not allowing me to add the disks) and the second one that is working goes to the HP MSA2012sa which is working. 

 

Would it be better if i run a dual output for SAS connection instead of two actual cards or would it be better to run a different type of card instead of identical?

[JorgeB]

39 minutes ago, Wiseone001 said:

Would it be better if i run a dual output for SAS connection instead of two actual cards or would it be better to run a different type of card instead of identical?

Don't understand the question, just make sure only one cable (from one HBA) goes to the IBM disk array.

[Wiseone001]

Just now, JorgeB said:

Don't understand the question, just make sure only one cable (from one HBA) goes to the IBM disk array.

ok currently i have the two lsi card (HBA) one goes to the IBM and the other to the MSA2012sa. one cable to each.

My question was would it be better to use a single HBA controller that has dual outputs? connect one channel to the IBM and the other to the MSA2012sa? eliminating the system running two identical hba's as you said in multipath?  sorry i hope that cleared up my question better

Bill

[JorgeB]

9 minutes ago, Wiseone001 said:

one goes to the IBM and the other to the MSA2012sa. one cable to each.

Do you mean there was only one cable or there is one cable now? If there was only one cable it's not the problem I suspected.

[Wiseone001]

Ok current physical config is this. I have two identical sas controllers with a single output port. One card with a single sas connecting cable goes to the ibm ds3512
The second card with a single port connects with sas cable to the hp msa2012sa. So each external array has only a single cable going to them. My question based on your response is.. having two identical controllers is a problem? If that is so, then would that be corrected if I pulled them both and ran a controller with two external connections for the sas storage arrays? On one card I would run a channel to IBM, the other channel to the hp . Does this help?

Sent from my SM-N986U using Tapatalk

[JorgeB]

18 minutes ago, Wiseone001 said:

having two identical controllers is a problem?

Nope, and if with a single cable you get that it's likely some enclosure specif issue, but I don't know that model.

 

 

[Wiseone001]

Bump, is there a clear cut definition as to why the drives show up in devices and list all attributes but dont allow me to enter them, do i need to use a different controller?

 

[JorgeB]

It's not a controller problem, could be an enclosure issue.

[BVD]

Did the disks come with the shelf? If so, can you confirm that they've been reformatted since you picked it up? Just going through your diags, looks like the config wasn't wiped and DACstore's still on the drives, I'd dd them out.

 

As to these shelves themselves, how familiar are you with lsiutil? IBM at one point had some pretty hardcore vendor locks added into their EEPROM early on in the first gen 6Gb release cycle, so there's the possibility you'll need to update the expander firmware afterwards and wipe that crap out. I'd just dd the drives first though and re-check, could save you a ton of time.

 

Just an FYI on the shelves: the 'non-raid' version of what you're referring to as the 'controller' in that shelf's actually referred to as an ESM (environmental service module) - doesn't actually control anything other than PSU fan speeds, acting more like an expander backplane as far as I/O and SES/i2c communications go. Just wanted to mention the terms explicitly, as should you end up looking to purchase another shelf later down the line, you'll want to ensure it's not using a controller as well, but instead using an ESM. The marketing term's IBM used were "DS" for the controller (RAID) version of a chassis, and "EXP" for the JBOD version of the same shelf (Expansion shelf)... So if you were, for instance, looking for documentation on a SFF 1st gen 6Gb/s expansion shelf, you'd search for something like 'IBM EXP3500' to get the most relevant results (I'm guessing your shelf's an EXP3524 based on the 15k RPM 600Gb drives being in use).