Disk listed as Not Installed, appears in Unassigned Devices but unresponsive, please help!


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5 minutes ago, enmesh-parisian-latest said:

and moved the mobo port

Same or different controller? It's failing to initialize, currently it's on the Intel SCU controller, these are known to not be as rock solid as the standard SATA controller, if not yet done try swapping with a disk on the Intel SATA controller, if the same happens there it could be a power or disk problem.

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12 minutes ago, JorgeB said:

Same or different controller? It's failing to initialize, currently it's on the Intel SCU controller, these are known to not be as rock solid as the standard SATA controller, if not yet done try swapping with a disk on the Intel SATA controller, if the same happens there it could be a power or disk problem.

Same controller, just a different port on motherboard. I'll try switching power and controllers.

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=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  101) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (1250) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   ---    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0004   135   135   ---    Old_age   Offline      -       108
  3 Spin_Up_Time            0x0007   080   080   ---    Pre-fail  Always       -       397 (Average 397)
  4 Start_Stop_Count        0x0012   100   100   ---    Old_age   Always       -       49
  5 Reallocated_Sector_Ct   0x0033   100   100   ---    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000a   100   100   ---    Old_age   Always       -       0
  8 Seek_Time_Performance   0x0004   133   133   ---    Old_age   Offline      -       18
  9 Power_On_Hours          0x0012   100   100   ---    Old_age   Always       -       6700
 10 Spin_Retry_Count        0x0012   100   100   ---    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   ---    Old_age   Always       -       49
 22 Helium_Level            0x0023   100   100   ---    Pre-fail  Always       -       100
192 Power-Off_Retract_Count 0x0032   100   100   ---    Old_age   Always       -       2787
193 Load_Cycle_Count        0x0012   100   100   ---    Old_age   Always       -       2787
194 Temperature_Celsius     0x0002   100   100   ---    Old_age   Always       -       22 (Min/Max 18/50)
196 Reallocated_Event_Count 0x0032   100   100   ---    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   ---    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   ---    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   100   100   ---    Old_age   Always       -       0

Read SMART Log Directory failed: scsi error medium or hardware error (serious)

Read SMART Error Log failed: scsi error medium or hardware error (serious)

Read SMART Self-test Log failed: scsi error medium or hardware error (serious)

Read SMART Selective Self-test Log failed: scsi error medium or hardware error (serious)

 

 

I Tried plugging the drive into my Adaptec RAID card but the disk didn't even appear.

I ran smartctl -a /dev/sdv and the output is pasted above.

 

There are a lot of errors in the drive log too, for example:

 

Jun 5 11:18:17 t-server kernel: blk_update_request: I/O error, dev sdv, sector 23437770624 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
Jun 5 11:18:17 t-server kernel: Buffer I/O error on dev sdv, logical block 2929721328, async page read

 

The recurring and most common error is:

 

Jun 5 13:56:36 t-server kernel: ata5.00: failed to get NCQ Send/Recv Log Emask 0x1
Jun 5 13:56:36 t-server kernel: ata5.00: failed to get NCQ Non-Data Log Emask 0x1

 

Edited by enmesh-parisian-latest
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