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Unable to request new key (USB Replace)

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Hi,

 

I have replaced the USB in my unraid server and am running through the process to get a key

 

However when I click “Request Key” after entering my email address the page does not load and I do not get the key.

Could a new one be setup for me please?

I am obviously unable to start my array due to this. Any way to expidite the key process? (Can PM My new/old USB GUID)

 

Thanks,

  • Community Expert

E-mail address for these type of support issues:

 

      [email protected]

 

 

19 hours ago, Randomstingray said:

Hi,

 

I have replaced the USB in my unraid server and am running through the process to get a key

 

However when I click “Request Key” after entering my email address the page does not load and I do not get the key.

Could a new one be setup for me please?

I am obviously unable to start my array due to this. Any way to expidite the key process? (Can PM My new/old USB GUID)

 

Thanks,

It seems the key server was down earlier : 

 

 

Might be related or not.

If your issue is not yet solved, can you try again ?

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This topic is now archived and is closed to further replies.

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