July 7, 20214 yr Had the trial version running for some time and came in today to find the array down. I assume a power cycle recently due to storms. Anyways, I assumed it was due to the license so I went ahead and purchased a license/key. When I went to validate it, I noticed the error. I'm able to ping from the terminal so I'm not sure what the issue is. If someone could help, that would be greatly appreciated. Diagnostics attached. Thanks tower-diagnostics-20210707-1711.zip
July 13, 20214 yr Community Expert Purchased keys don't require internet access, I do see this error: Jul 7 17:00:27 Tower emhttpd: error: get_key_info, 559: No such file or directory (2): fread: /boot/config/Basic.key Check if the key is there, it could be a flash problem, re-creating it might help.
July 20, 20214 yr Author Thanks JorgeB. I assume the server needs to communicate after the initial purchase to validate the key at least initially, which it has not been able to do. Or am I incorrect in this assumption? Regardless, I still have no connection.
July 20, 20214 yr Community Expert 5 minutes ago, mrknownothing said: I assume the server needs to communicate after the initial purchase to validate the key at least initially, It doesn't, you just need to download the key, it can be done from any other PC, and copy to the flash drive, config folder.
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