mrknownothing Posted July 7, 2021 Share Posted July 7, 2021 Had the trial version running for some time and came in today to find the array down. I assume a power cycle recently due to storms. Anyways, I assumed it was due to the license so I went ahead and purchased a license/key. When I went to validate it, I noticed the error. I'm able to ping from the terminal so I'm not sure what the issue is. If someone could help, that would be greatly appreciated. Diagnostics attached. Thanks tower-diagnostics-20210707-1711.zip Quote Link to comment
mrknownothing Posted July 13, 2021 Author Share Posted July 13, 2021 Anyone able to assist? Quote Link to comment
JorgeB Posted July 13, 2021 Share Posted July 13, 2021 Purchased keys don't require internet access, I do see this error: Jul 7 17:00:27 Tower emhttpd: error: get_key_info, 559: No such file or directory (2): fread: /boot/config/Basic.key Check if the key is there, it could be a flash problem, re-creating it might help. Quote Link to comment
mrknownothing Posted July 20, 2021 Author Share Posted July 20, 2021 Thanks JorgeB. I assume the server needs to communicate after the initial purchase to validate the key at least initially, which it has not been able to do. Or am I incorrect in this assumption? Regardless, I still have no connection. Quote Link to comment
JorgeB Posted July 20, 2021 Share Posted July 20, 2021 5 minutes ago, mrknownothing said: I assume the server needs to communicate after the initial purchase to validate the key at least initially, It doesn't, you just need to download the key, it can be done from any other PC, and copy to the flash drive, config folder. Quote Link to comment
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