Hidden folder in directory?


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Hi there,

 

Saw your request into support.  We honestly have no idea what exactly happened here and given that so much time has passed since the issue first occurred, we really don't have any way to reproduce this issue at this point.  The best advice I can give you is to manually delete the hidden folder via command line and recopy the data without using a proprietary program like Robocopy.  I think that is the source of your issue.  If Robocopy is creating directories that don't show up when browsing over SMB, but copying files regularly over SMB works fine, then the issue is with Robocopy and I would suggest opening a support ticket with them to get additional help.

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