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Red X drive, not installed

Featured Replies

Hello unRAID forums,
I have the red x on a drive, it has 64 errors when I checked.
I looked at the documentation, and it looked like I need to check the cabling at first, whiceh I will do tomorrow.

unRAID says the drive is not installed.

I can't run a SMART test.
I've added the diagnostics.
nanostorage-diagnostics-20210718-2329.zip

The drive is a WDC WD4001FFSX with 30.000 - 35.000 power on hours so far.

Is there anything else I should think about/do in this case?

  • Community Expert

Disk dropped offline so there's no SMART, check/replace cables and post new diags after powering back up.

  • Author
On 7/19/2021 at 10:44 AM, JorgeB said:

Disk dropped offline so there's no SMART, check/replace cables and post new diags after powering back up.

I turned it off, but I forgot to note which disk it was, so I turned it on again, and now it's rebuilding the drive.

  • Author

It has been rebuild without errors, I'm running an extended SMART test now.

  • Author

It completed without errors.

Do you think it's safe to use?


I'll take the drive out next time I get the chance and I'll add the numbers and all on them so it's easier for next time.

  • Community Expert

Should be fine, you can swap cables to rule that out if the same drive fails again.

  • Author
8 minutes ago, JorgeB said:

Should be fine, you can swap cables to rule that out if the same drive fails again.

Then I need some new SAS to SATA cables. I'll check the cables just in case it's loose or something. If I get the issue again, I guess I need to buy new cables for it.

Thank you for your help :)

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