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Randomly not able to access UNRAID server on network

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While I don't know if its actually random I cant find a pattern to this. My server becomes unreachable. Not only cant I see my shares from my desktop I dont see it connected when I look in my router. I also go to check the screen attached to the server and there is no login prompt. I uploaded a picture of that. I also ran a diagnostic. Do I upload that whole folder here? TIA

IMG_20210725_223337.jpg

diagnostics-20210730-1254.zip

Edited by Darkon
Added logs

  • Community Expert

You should post the complete diags, in case there are known issues with that hardware, you can also enable syslog mirror to flash then post that log after a crash.

  • Author

Thank you. I uploaded the logs to the original post. I will enable to syslog mirror to hopefully catch more info next time this happens. 

  • Author

I posted the diagnostics, is anyone able to see whats going wrong from that?

  • Community Expert
On 8/6/2021 at 6:07 PM, Darkon said:

I posted the diagnostics, is anyone able to see whats going wrong from that?

Nothing jumps out regarding the hardware used, see if the mirrored syslog catches anything after a crash.

  • 1 month later...
  • Author

syslogsyslog

Hello JorgeB been kinda busy and forgot I started this thread. I think I uploaded the right thing here after a crash. Hoping this is the right thing and now something that will give away private info. Any help would be much appreciated. 

Thank you

darkonnas-diagnostics-20200930-2033.zip unbalance.log

  • Community Expert

Syslog is unavailable for download, try attaching again.

  • Author

Hopefully this will work better. 

Google Drive Link

Thank you

  • Community Expert
2 hours ago, Darkon said:

I think I uploaded the right thing here after a crash.

Unfortunately there's nothing relevant logged before the crash, there's a lot of what looks like unrelated USB log spam though:

 

Sep 10 20:08:10 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:10 darkonnas kernel: usb usb4-port1: config error
Sep 10 20:08:14 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:14 darkonnas kernel: usb usb4-port1: config error
Sep 10 20:08:18 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:18 darkonnas kernel: usb usb4-port1: config error
Sep 10 20:08:22 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:22 darkonnas kernel: usb usb4-port1: config error
Sep 10 20:08:26 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:26 darkonnas kernel: usb usb4-port1: config error
Sep 10 20:08:30 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:30 darkonnas kernel: usb usb4-port1: config error
Sep 10 20:08:35 darkonnas kernel: usb usb4-port1: Cannot enable. Maybe the USB cable is bad?
Sep 10 20:08:35 darkonnas kernel: usb usb4-port1: config error
Sep 16 23:34:51 darkonnas kernel: microcode: microcode updated early to revision 0x21, date = 2019-06-13

 

When there's nothing logged it's usually a hardware issue, one more thing you can try it to boot the server in safe mode with all docker/VMs disable, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

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