[SOLVED] HP H240 not showing all Drives on HP DL380e G8

[WhiteGuardian]

Hello everybody,

 

On my HP DL380e G8 Server I replaced the original P420 Controller with a H240 configured in HBA mode.

Hoping that this card will provide me the S.M.A.R.T values and the Temps from the HDD's.

I've got 12 Drives attached and with the P420 all Drives were shown, now with the H240 I see only 3 drives in unRaid, but in the iLO console from the server, there will be all 12 drives listed. So I think that the controller is not passing it through.

The weird thing about this is, that there are only this 3 drives were shown, no matter in what slot they are.

Is there something else to configure?

Thanks.

 

 

Best Regards

Thomas

[ChatNoir]

2 hours ago, WhiteGuardian said:

The weird thing about this is, that there are only this 3 drives were shown, no matter in what slot they are.

Might be something with the controller, or the way the drive are formatted.

 

Either way, difficult to say for sure but your diagnostics could help.

Go to Tools / Diagnostics and attach the full zip to your next post.

[WhiteGuardian]

Hello ChatNoir,

 

The drives are fomatted in xfs - encrypted, but i think that this should not be the problem.

 

Here is the Diagnostics zip

undragon-diagnostics-20210830-1732.zip

[JorgeB]

This is a RAID controller and not recommended for Unraid, but it might work if you initialize/export the disks, note that all disks are detected by the controller:

 

Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:0:0: added RAID              HP       H240             controller SSDSmartPathCap- En- Exp=1
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:1:0: masked Direct-Access     HITACHI  HUS723020ALS641  PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:2:0: masked Direct-Access     ATA      WDC WD20EARX-008 PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:3:0: masked Direct-Access     HITACHI  HUS723020ALS641  PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:4:0: masked Direct-Access     ATA      WDC WD20EURX-63T PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:5:0: added Direct-Access     ATA      WDC WD20EURX-64H PHYS DRV SSDSmartPathCap- En- Exp=1
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:6:0: masked Direct-Access     ATA      WDC WD20EURX-63T PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:7:0: masked Direct-Access     ATA      ST8000VN0022-2EL PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:8:0: masked Direct-Access     ATA      WDC WD20EURX-64H PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:9:0: added Direct-Access     ATA      WDC WD30EURX-63T PHYS DRV SSDSmartPathCap- En- Exp=1
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:10:0: added Direct-Access     ATA      WDC WD30EURX-63T PHYS DRV SSDSmartPathCap- En- Exp=1
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:11:0: masked Direct-Access     ATA      CT500MX500SSD1   PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:12:0: masked Direct-Access     ATA      Samsung SSD 840  PHYS DRV SSDSmartPathCap- En- Exp=0
Aug 30 17:14:50 UnDragon kernel: hpsa 0000:0d:00.0: scsi 7:0:13:0: masked Enclosure         HP       Gen8 ServBP 12+2 enclosure SSDSmartPathCap- En- Exp=0

 

Looks like the ones that are being detected by Unraid are the ones with Exp=1 in then end, I never used any of these controllers, but maybe Exp means export, check controller BIOS for options.

[WhiteGuardian]

Hello JorgeB,

 

I have set the Controller to HBA Mode, so it should pass through all drives to unRaid.

I will check the BIOS again.

 

Thx.

[WhiteGuardian]

After checking the config of the controller, I discoverd that the config of the drives needs to be reset.

Because it seems that there was a config on the drives, from the HP P420 Controller.

 

The Lines Masked from HBA and Drive exposed to OS, was the same on all the drives that were not passed through to unRAID.

 

Smart HBA H240 in Slot 3 (HBA Mode)

   HBA Drives

      physicaldrive 2I:1:1
         Masked from HBA: The drive contains controller configuration data and has been disabled in order to protect the configuration data. Please run the "modify clearconfigdata" command on the drive to re-enable it.
         Port: 2I
         Box: 1
         Bay: 1
         Status: OK
         Drive Type: HBA Mode Drive
         Interface Type: SAS
         Size: 2 TB
         Drive exposed to OS: False
         Logical/Physical Block Size: 512/512
         Rotational Speed: 7200
         Firmware Revision: MS06
         Serial Number: YGGDJ8RA
         WWID: 5000CCA01C16C649
         Model: HITACHI HUS723020ALS641
         Current Temperature (C): 30
         PHY Count: 2
         PHY Transfer Rate: 6.0Gbps, Unknown
         Drive Authentication Status: OK
         Carrier Application Version: 11
         Carrier Bootloader Version: 6
         Sanitize Erase Supported: False
         Shingled Magnetic Recording Support: None

 

 

After doing this with the HP ssacli all the drives were shown in the unRAID GUI.

I've got to do this on all drives from 2I:1:1 - 2I:1:n

 

I've done this in a Live Ubuntu.

In my case:

 

ssacli controller slot=3 physicaldrive 2I:1:1 modify clearconfigdata

 

Thanks again for the Help.

 

Best Regards

Thomas

 

 

[Stuart Greig]

Should this work with a non HP HBA card?  I'm having the exact same issue but I have a PERC h200e HBA card inside my DL380 Gen9 server.