Asteel Posted September 11, 2021 Share Posted September 11, 2021 My unraid server is not connecting to the network whatsoever. My router does not even recognize that 2 lan cables are plugged into it. I only have like 2 dockers I care about... plex and deluge... I would like to keep my plugins but those can always be redone... I have multiple terabites of information on my plex and deluge and really dont want to loose them... What files would I need to transfer to a new usb..... or do I even need a new usb... I am just so lost and I am sorry if this makes very little since... Basically I want to start over the network.... I dont care how I need to do it but my unraid has been down for weeks and this is the only method I can think of really working... If it is possible to just move like plugins, shares, pools, ect I think this would be easiest for me. Thank you so much for your help! Asteel Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 The only way I can access my unraid is via unraid os gui mode. So... I do have some access to it and it does run via this method... but I cannot do anything since it has no network connection. FYI this was all working perfectly until about 3 weeks ago. I have no idea what changed but I just tried to log in one day and it didn't work. Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 the data is all i care about keeping Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 I have read the following and am just scared I am going to break something so I am seeking help. https://wiki.unraid.net/Manual/Changing_The_Flash_Device Quote Link to comment
Frank1940 Posted September 11, 2021 Share Posted September 11, 2021 Start by uploading the Diagnostics file in your next post. You can get the diagnostics file by Tools >>> Diagnostics The file will be written in your case to /logs folder on your Flash Drive. Be sure to shut the server down BEFORE you pull the Flash Drive from the server. (It can be shutdown properly from the 'Array Operation' section on the "MAIN" tab. Uploading this file will give the Gurus some information to help you with the next steps. 1 Quote Link to comment
Frank1940 Posted September 11, 2021 Share Posted September 11, 2021 One more thing. Make a complete backup of the contents of the contents of the Flash Drive as this point when you have it in your PC. (You will probably never need it if you don't but Mr Murphy will guarantee that you will if you don't!) Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 I will upload the contents. I tried making another usb drive and it still would not connect to the network... I may need a new nic?? asteel-unraid-diagnostics-20210911-0622.zip Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 I did as you said and made a full backup first. @Frank1940 Thank you so much for replying to me. This is honestly driving me crazy. Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 The first one is my pc config and it is connected perfectly.... The second and third pic are the connected lan cables that work with no problems used on other devices. The next few pictures are from config files. I am so lost and... sick... all I want to do is enjoy my plex movies while I am in bed sick. Thank you, Asteel Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 this is what my network is popping up like on this new usb... still not connecting to anything. could it be my issue lies with the pci device config files? Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 Also, My isp does not support ipv6 Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 my modem shows this... Quote Link to comment
trurl Posted September 11, 2021 Share Posted September 11, 2021 I don't see any ethernet device in lspci in your diagnostics. Are you sure you don't have it disabled in BIOS? Quote Link to comment
trurl Posted September 11, 2021 Share Posted September 11, 2021 I have locked your other thread about this same issue. Please don't start multiple threads about the same problem. It makes it impossible to coordinate responses. Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 11 minutes ago, trurl said: I don't see any ethernet device in lspci in your diagnostics. Are you sure you don't have it disabled in BIOS? I will check right now Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 I tried to delete it but wasnt able sorry Quote Link to comment
Frank1940 Posted September 11, 2021 Share Posted September 11, 2021 What @trurl is saying is that Unraid has not detected a Network adapter during the boot process. Without such a device being present, you can not establish a connection to the RJ-45 cable that you are plugging in. (The only reason to disable a NIC (Network Interface Card) in the BIOS is if you have such a card plugged into a PCI slot.) Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 I understand what your saying now. This is silly do you think i just need to do the Asus easy update thing for my motherboard? I know its not an unraid issue now... I'm sorry... SMH at myself Quote Link to comment
Asteel Posted September 11, 2021 Author Share Posted September 11, 2021 I found the drivers for my onboard lan... I have no idea how they just disappeared but i have no idea now how to load those drivers onto the motherboard @Frank1940 Quote Link to comment
Asteel Posted September 12, 2021 Author Share Posted September 12, 2021 would anyone be willing to help walk me through installing this lan driver? https://downloadcenter-origin.intel.com/download/15817/Intel-Network-Adapter-Driver-for-PCIe-Intel-Gigabit-Ethernet-Network-Connections-under-Linux- I have the drives but I have no understanding of how these install commands work readmeforinteldriver.txt Quote Link to comment
Squid Posted September 12, 2021 Share Posted September 12, 2021 That's not the issue. The problem is that your BIOS itself doesn't even recognize the NICs, which is way before any driver gets involved. Update the BIOS? Verify there's no way in the manual to disable the NICs via a jumper or something. If the BIOS itself can't recognize the NICs, there's zero chance of any OS recognizing them (and as trurl pointed out Unraid doesn't see the card at all, because the BIOS doesn't) Quote Link to comment
Asteel Posted September 12, 2021 Author Share Posted September 12, 2021 Thank you I will take a look into this. I did update the asus but it also uses american megatrends... I will try to update this Quote Link to comment
Asteel Posted September 12, 2021 Author Share Posted September 12, 2021 I just bought a new network card... hopefully that solves this issue Quote Link to comment
Frank1940 Posted September 12, 2021 Share Posted September 12, 2021 43 minutes ago, Asteel said: Thank you I will take a look into this. I did update the asus but it also uses american megatrends... I will try to update this What happens if you arrow down to the 'Onboard LAN1 MAC' and enter the <ENTER>. The <+>/<-> keys will probably allow to select the options that the BIOS software provides. (Look at that text box in the lower right of the Screenshot in your post quote in this post for how to navigate the BIOS screen and make changes to its settings!) Quote Link to comment
Asteel Posted September 12, 2021 Author Share Posted September 12, 2021 It won't allow them to be selected at all. Also under server management the lan section is literally a blank screen so... I think buying a 30 dollar network card was easier than trying to troubleshoot at this point. I am way to sick to try and figure out all of the terminal stuff to update everything. Honestly I'm happy to have a clue what went wrong tbh so thank you guys for helping me solve that... I just have no idea how it occurred. Quote Link to comment
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